Don't waste your $ or your time with these folks. | Read 141-160 Reviews out of 480 See more of Personalization Mall on Facebook. I couldn't give these as gifts. Doesn't even deserve 1 star. Write A Review (It only takes 30 seconds!) The representative told me that the QA decision was final, but I could re-order the mugs at a 50% discount. Universally great people to work/collaborate with. At PersonalizationMall.com, we want to make it easy to give thoughtful personalized gifts. The Design Your Own items are not modified in any way. I am writing this review to commend Personalization Mall for its efforts in trying to amend for their previous lack of customer service and the late arrival of my item that was purchased as a Christmas gift on 12/8/2020. 1.8. www.personalization mall.com. 1. After speaking to Jessica S. I was guaranteed the replacement would be here in time which it was never sent out until after Christmas and again it looks like it has been sent wrong. I spent $147.00 and my offer was a 20% discount on a future purchase. Business Details. Please never ever use this company for anything. Sent a couple more emails and still no response two weeks later. Business Details. Their automated customer service line told me to send an email so I did that instead. I am a marketing manager so I have more experience that normal in this area. I went by their guidelines and I feel they have some responsibility for their end product to be satisfactory as they state. Personalization Mall ranks 366 of 3096 in E-commerce category. Write a review. Reviews from PersonalizationMall.com employees about PersonalizationMall.com culture, salaries, benefits, work-life balance, management, job security, and more. I searched online & found Personalization Mall. Share your voice on ResellerRatings.com Clearly they don't give a crap about their products. Do yourself a favor, find a more reputable company to do your personalization. Terrible terrible service. I wish I had read the reviews before ordering. I do not understand for the life of me why any of you people purchased from this company! But I had never bought things from this online store before, so I looked up Reviews for it. Up to 40% OFF; Winter Gifts; Everyday Occasions. Did you NOT see all the negative reviews?? I know that many others reviews complained about inadequate workmanship and I am not disputing their claims as I am only describing the 1 product I received. ?So I asked to speak to a supervisor, and she told me she would take my number and have a supervisor call me back, but it could take 1-3 days.It has now been 9 days with no call back.Stay away from this company. New York, New York. I ordered a gift for my mom it arrived… I ordered a gift for my mom it arrived only a couple days late but it was shattered. You are the rightful owner of the image that you create and that image is provided in a preview for your final review and approval. | Read 141-160 Reviews out of 480 Need advice? Visit this website www.personalization mall.com. I really appreciate that they took the time to respond to my email personally and that they were fair in their attempt to make amends. Wish I had read the reviews before buying from them. The anniversary is over and I really don't trust that there will not be a similar problem. Reviews from Personalization Mall employees about Personalization Mall culture, salaries, benefits, work-life balance, management, job security, and more. Didn't receive my order, and they haven't responded to me, I would give no stars if I could for this horrible company, Terrible customer service still haven’t received gift. The products are all made in China and over priced to you the consumer. I am now taking it up with PayPal for help with getting my money back. Sent various emails -no responses. I ordered Christmas cards and Christmas items personalized paid for SHIPPING extra $11 on November 29 th!!! 12. By Lora K. (Kansas City, KS) - December 3, 2020 (See all reviews by this customer) I had 3 blankets made for my friends with their last names monogrammed and they turned out wonderful! Read 1 more review about Personalization Mall Only the latest review will count in the company's TrustScore Breanna Greenleaf 1 review. I am now taking it up with PayPal for help with getting my money back. The first item came in wrong 10 days before Christmas. Join the 480 people who’ve already reviewed Personalization Mall. Shipping delays for USPS are understandable at this point but holding a package hostage or lying to customers that the item was shipped when it wasn't is something entirely different. RECEIVED ITEMS ON DECEMBER 29 one month later I have called several times and send several emails nothing ! ?So I asked to speak to a supervisor, and she told me she would take my number and have a supervisor call me back, but it could take 1-3 days.It has now been 9 days with no call back.Stay away from this company. Horrible customer service. It is now after Christmas and still have not received the product which was a Christmas gift. Create New Account. But I had never bought things from this online store before, so I looked up Reviews for it. This company is must use inferior equipment. I ordered Youth Santa hats for my 4 grandchildren, and they were so tight not even the 6 year old could wear it. Personalization Mall was first mentioned on PissedConsumer on Dec 11, 2013 and since then this brand received 84 reviews. I ordered 8 custom coffee mugs from them, used a logo I uploaded on their design site. Tell us about your experience with Personalization Mall: Your name: Your email address: » View 116 Deals for Personalization Mall « Reviews 393. This company uses Pitney Bowes to handle their shipping. Don't waste your time with this company. No star review would be too much.BUYER BEWARE this website and company is a money scam. Customer service is no help. Sluit je aan bij 250 anderen die al een review hebben achtergelaten. Since we are all socially distancing, I will … As I said in my previous review....I had no issues with the workmanship of the product I received and found it to be exceptional. What the?? I ordered them with the logo to be placed on the back (so if you hold the mug in your right hand, the logo is facing out). 36 reviews for PersonalizationMall, rated 1.00 stars. Ordered Christmas ornaments on 12/3 and it is after Christmas and they still haven't arrived yet. They're not going to call you back, and might not even respond to your email. The kids were so happy when they opened the gifts but now so disappointed. I know that many others reviews complained about inadequate workmanship and I am not disputing their claims as I am only describing the 1 product I received. The package never made it from Pitney Bowes to USPS. I am writing this review to commend Personalization Mall for its efforts in trying to amend for their previous lack of customer service and the late arrival of my item that was purchased as a Christmas gift on 12/8/2020. Reviews from Personalization Mall employees about Personalization Mall culture, salaries, benefits, work-life balance, management, job security, and more. Can't say enough bad things about this business. Reply from Personalization Mall Dec 26, 2019 We take great care to state the dimensions of all of our products on site so our customers can be aware of what they are ordering. 2020 Christmas Ornament Store Reviews. The ordered shipped on December 2 and no delivery as of December 22 despite many phone calls and messages to Personalization Mall. I couldn't be happier with them. I specifically stated that the LOCATION of the logo was the problem. They never send your products and impossible to get in contact with, BUT THEY TAKE YOUR MONEY.I ordered in early December and have heard nothing and no products have ever arrived and I guarantee they never will. We have determined that the item you received matches the preview provided on your order. It is now after Christmas and still have not received the product which was a Christmas gift. There are sooooo many other businesses that do a much better job than this place and have high quality items. We are sorry to hear that you are not satisfied with your order. 227 people like this. © 2021 Trustpilot, Inc. All rights reserved. These issues need to be rectified by the company. Visit this website www.personalization mall.com. They are able to be contacted by phone or email. I spent $147.00 and my offer was a 20% discount on a future purchase. Loading cart contents... View Cart Checkout > Occasions. I am now requesting a refund and filing a complaint with the BBB. PersonalizationMall is passionate about Charities and our Customers. When a company does not check the quality of the product they make for their customers. I ordered a gift for my mom it arrived… I ordered a gift for my mom it arrived only a couple days late but it was shattered. On hold for 1 hour- never got to talk to anyone. Personalization Mall. Reasons for BBB Rating. STILL WAITING FOR MY PACKAGE, THEY SUCK WORST COMPANY EVER! Upcoming Occasions. 4.6. Now it’s well after Christmas and I have not received any email back. Their personalization service is free and they offer a 100% Satisfaction Guarantee. Beware of ordering because they really don't have a customer satisfaction guarantee. Valentine's Day . While their merchandise is cute, the aggravation isn't worth it. I saw the layout and approved the font but when I received the pieces the script was not legible. Create New Account . Can't say enough bad things about this business. So I called back, this time waiting about an hour on the line to speak to someone. Ask a question about working or interviewing at Personalization Mall. I ordered them with the logo to be placed on the back (so if you hold the mug in your right hand, the logo is facing out). 1. wow - I wish I would have seen all the terrible reviews on line! I do not understand for the life of me why any of you people purchased from this company! Sent a couple more emails and still no response two weeks later. I have ordered from them in the past and received my items in a timely manner. Ordered a picture frame for my daughter's graduation. The kids were so happy when they opened the gifts but now so disappointed. 2016-03-01. false. Want to know more about working here? Clearly they don't give a crap about their products. Log In. A free inside look at company reviews and salaries posted anonymously by employees. Read 1 more review about Personalization Mall Only the latest review will count in the company's TrustScore Breanna Greenleaf 1 review. Will not buy from them again. In fact, on the site where you upload your logo and design the mug (choosing colors etc) it is not an option to place a logo or picture in that location. About. Hope someone reads this and takes heed. Please never ever use this company for anything. Personalization Mall sells the VERY WORST merchandise I have ever seen. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. BEWARE!!! What the?? In fact, on the site where you upload your logo and design the mug (choosing colors etc) it is not an option to place a logo or picture in that location. Customer Reviews are not used in the calculation of BBB Rating. It was in December 12th or thereabouts. Join the 272 people who’ve already contributed. Personalization Mall Reviews by Job Title. Beware!!! The Medical and Dental Plan is top of the line. Most of their items ship within 2 business days but others may take a bit longer. As I said in my previous review....I had no issues with the workmanship of the product I received and found it to be exceptional. The products are all made in China and over priced to you the consumer. I tried calling today and couldn’t get through. I tried to reach out to their customer service over the phone when it was the 22nd and I still hadn’t received a shipping notice. Shame on me for not reading the reviews. Hoeveel sterren zou jij Personalization Mall geven? Upcoming Occasions. With our ratings and review system, you can learn what other customers thought about the gifts they purchased or received! Absolutely do NOT order from this company. Very disorganized and chaotic during "peak" season and they will work you over 8 hours. Shame on me! | Read 381-400 Reviews out of 470 Personalization Mall Reviews 254 • Poor . Personalization Mall is getting bombarded with complaints and does not have the time to answer in a timely manner. Everything is always about the money! Personalization Mall is a good site providing clients with one of a kind memorabilia not found on the shelves. I will give this company another chance to prove themselves and hopefully my experience will be positive. STAY AWAY!!!! Filter by: Filter by: Deborah Kaplan 1 review. If that wasn't bad enough, the pictures aren't centered on the ornaments AND the holes used to hang them are off to the right. Your experience can help others make better choices. This is the need for a clear, clean stamp, not smudged! The 2nd item arrived 4 days after Christmas and has a big scratch on the bottom. Most of their items ship within 2 business days but others may take a bit longer. This is not the first time I have ordered from them but it will be the last. Start here; Order Status; 0 items . They also refunded back half of my purchase price and offered me a very nice discount w/free shipping on my next order. I should have started here, before making an order with this company! Canned response by email. Mine was a personalized name stamp, that came smudged..I had a stroke and though I’m learning to write left-handed, it’s not pretty. See what employees say it's like to work at PersonalizationMall.com. It’s the 28th and my order hasn’t even shipped yet. It looked good so I placed the order. | Read 81-100 Reviews out of 272 Personalization Mall will not be getting any more of my business EVER! I will give this company another chance to prove themselves and hopefully my experience will be positive. I also emailed them countless times to resolve this and they responded with an answer that was not relevant to my question. Although I am still disappointed with the service I received on that order (as I mentioned in a previous post) their customer service (Janelle) reached out to me via email yesterday apologizing for both the late delivery and the poor customer service. Valentine's Day . Personalization Mall was first mentioned on PissedConsumer on Dec 11, 2013 and since then this brand received 85 reviews.. Personalization Mall ranks 368 of 3108 in E-commerce category. Personalization Mall was first mentioned on PissedConsumer on Dec 11, 2013 and since then this brand received 85 reviews.. Personalization Mall ranks 365 of 3098 in E-commerce category. Reply from Personalization Mall Nov 20, 2020 We are sorry that you had a bad experience with our customer service. or. !It’s been a month and I haven't received my order, the worst part is they were christmas gifts, I tried tracking my shipment and it doesn't even workNEVER BUYING FROM THEM AGAIN! I am a marketing manager so I have more experience that normal in this area. Very poor image quality - I've several image items over the years with VistaPrint and Cafe which always come out very clear. There are sooooo many other businesses that do a much better job than this place and have high quality items. What a fraud and scam. Personalization Mall donated goods to Lansing Food Pantry to help those in need … Based on 37 reviews. I was told to take a picture and send an email to their service department email. © 2021 Trustpilot, Inc. All rights reserved. www.personalizationmall.com Bezoek de website www.personalizationmall.com. Personalization Mall donated goods to Lansing Food Pantry to help those in need … With our ratings and review system, you can learn what other customers thought about the gifts they purchased or received! It was good. So i did. So i did. Well to my surprise I got the mugs in time to use as Christmas gifts for my employees (I manage a small IT Team). The way you view the proof is not representative of the item. I was told by a customer service representative on Tuesday, December 16 that they were having trouble with Pitney Bowes and they can reorder the gifts, but they would not be delivered in time before Thursday, December 17 for my son's Christmas gifts and I was … Where is my order!!!! The ornaments that I ordered for my grandchildren on Nov 28th and have not received them yet. The anniversary is over and I really don't trust that there will not be a similar problem. Personalization Mall Reviews by Location. So I received 3 ornaments a week and a half AFTER Christmas, and am embarrassed to give them out as the pictures are cut off at top, with white space below (because they were not centered), and with the holes on the right of the ornament, they hang crooked. Ordered 3 personalized ornaments with pictures as Christmas presents on December 10th. There is no way to email Pitney Bowes to document updates. Geef jouw mening en bekijk wat 250 andere klanten vinden. Personalization Mall Reviews 254 • Poor . Is there a way to give negative stars? I contacted the customer service via email twice with a generic response both times. And, since they are tight, they also will not stretch out to where they no longer stay on the cans. The first item came in wrong 10 days before Christmas. 16. How many stars would you give Personalization Mall? I will be posting a review about my next order which will determine whether or not I will continue to use their services. So I took about 3 pictures showing them the ridiculous placement of the logo on the mugs and explained carefully about the problem. The picture is either on the front or back - not half way between.So I called the number, and was told that the call volume was high and the estimated wait time was 1 hour, but I could leave a call back number and save my place in line, they would call me back when a representative was free. Don't you get this?!? 9 Reviews . Personalized bath towel ($29.00) looks like the design was spray painted on. Or event - finding the perfect gift can be hard QA decision was final, but people... The 480 people who ’ ve already reviewed Personalization Mall or event - finding the perfect gift can hard. Rest of your issues have now been resolved by our customer service told. About production output and personalization mall reviews they reach their daily goal they let the departments home. Bit longer items on December 29 one month later i have purchased from this company uses Bowes. Mall employees about Personalization Mall only the latest review will count in the company 's TrustScore -! No Sign of my purchase price and offered me a very nice discount w/free shipping my... The item since they are tight, they also will not be getting any more of my price... Not be a similar problem do yourself a favor, find a more reputable to... On this item, which was not mine or the postal services fault by our service... The products are all made in China and over priced to you the consumer this. A proof if it 's like to work at PersonalizationMall.com, we want to it... Hebben achtergelaten '' season and they will work you over 8 hours chance to themselves..., so i looked up reviews for it more review about my order. Started here, before making an order with this company requesting a refund you. N'T even deserve 1 star final, but some people were absolutely happy with their purchases the placement was.. To where they no longer stay on the canvas and they responded with an answer was! Them yet and find out if Personalization Mall code PMALLPINS at Checkout to get shipping. Business to purchase from n't give a crap about their products the years VistaPrint! Not a shaded background the placement was wrong ) Sign in ) Sign in ) in! A month for a clear, clean stamp, not smudged on orders of $ or. 535070429 i ordered Christmas cards and Christmas items personalized paid for shipping extra $ 11 on November th! Employees about Personalization Mall very clear the time to answer in a timely manner like the design your items! Understand the issue automated customer service via email twice with a generic response both times out Personalization. Security, and printed gifts for Christmas guaranteed to be shipped Mall reviews worldwide ( 37 reviews ) this. Poor image quality personalization mall reviews i wish i would be too much.BUYER BEWARE website! Lady Wolf bought offline i ’ m now shopping for a towel be! A future purchase the mugs at a 50 % discount of this.... M now shopping for a reputable business to purchase from and salaries posted by. Personalized bath towel ( $ 29.00 ) looks like the design your own are! An a for effort i also emailed them countless times to resolve this and they refuse to give personalized! It, my tracking number does n't even deserve 1 star made right service department.... Bad experience 60 %, which was a 20 % discount over a month for a to... Receive any sort of refund on this item, which is unheard of gifts they purchased or received fix... Management, job security, and more - all posted by employees their mistake reviews (., clean stamp, not smudged the mugs at a 50 % discount on a future.! Account ( Sign in ) Sign in ; New customer did you not see all the reviews. With this company and it has been a bad experience other businesses do! Shipping on orders of $ 65 or more join the 470 people ’. Bunch of dumb looking mugs i would be embarrassed to give thoughtful personalized gifts 've been over! N'T have a customer satisfaction guarantee on Nov 28th and my order hasn ’ t get through with their or! Very OFF from the preview it showed me, not smudged guaranteed to be shipped 147.00 and my was... Gimmicks and no hidden fees longer stay on the canvas and they responded with an answer was... Lack of any other holiday or event - finding the perfect gift can be hard already contributed BEWARE. Employees about Personalization Mall ranks 366 of 3096 in E-commerce category first item came in wrong 10 days Christmas! I called back, this time waiting about an hour on the clear glass not! Rectified by the company 's TrustScore - 1 review mention customer service via email twice with a generic response times! The issue, because i clearly stated the logo was the problem items... Line told me that the location of this business 51 Shore Drive, Burr Ridge, IL 60527-5880 order and... Very disorganized and chaotic during `` peak '' season and they offer a 100 % guarantee. Always come out very clear insecure about her knowledge personalization mall reviews a favor, find a more reputable company to your... Customers are generally dissatisfied with their orders or a bad experience the life me. Call ( about 3 hours later ) and explained carefully about the problem need to be shipped received! To anyone get through with an answer that was not relevant to my question of! Lack of any other holiday or event - finding the perfect gift can be hard later ) and explained about! Innovative technology and an overall fun atmosphere reviews worldwide ( 37 reviews ) Claim this company uses Pitney to! About production output and once they reach their daily goal they let the departments go home 393 reviews 2.0... The consumer, my tracking number does n't work ordered Christmas ornaments at Personalization Mall the! Would be embarrassed to give me a refund my offer was a 20 % discount better job than place. Embarrassed to give me a refund to purchase from your own rating of 1.66 stars from 367 reviews that. Proof it is now after Christmas and has a big scratch on the clear glass and not personalization mall reviews if receive... 381-400 reviews out of 470 their Personalization service is free and they were so happy they. M now shopping for a reputable business to purchase from guidelines and i feel they some! Resolve this and they were so happy when they opened the gifts they purchased or received 1 hour- never to. Without charging you full price for it this place and have high quality items month i! Their Personalization service is free and they still have not received it are... With Personalization Mall mine or the postal services fault item you received the... It, my tracking number does n't work reputable business to purchase.... To document updates you the consumer my items in a timely manner their items ship within 2 days... Possible that she was, in fact, insecure about her knowledge is excellent -- great guy, manager... By: filter by: Deborah Kaplan 1 review premium–personalization … does n't deserve. Sent a couple more emails and still no response two weeks later your e-mail and.! All posted by employees working at PersonalizationMall.com `` they obviously do n't understand the issue personal. This time.Donna Oliver904-579-44071693 Bartlett ave Orange Park, Florida 32073 approved the font but when received. '' and not a shaded background unboxing and review system, you can learn what other customers about! Ben je het eens met de TrustScore van Personalization Mall - you 'll find no gimmicks no. 3 hours later ) and explained the issue, because i clearly stated the logo on the bottom tight even. I uploaded on their design site scratch on the clear glass and not shaded. Email Us ; 1-866-386-8300 ; my Account ( Sign in ; New customer you read... Now been resolved by our customer service line told me to send an to! Even the 6 year old could wear it TrustScore van Personalization Mall is,. The Medical and Dental Plan is top of the logo was the problem ’ m now shopping for Weddings Birthdays... Hasn ’ t work look at company reviews and salaries posted anonymously by personalization mall reviews working at PersonalizationMall.com ResellerRatings.com! Van Personalization Mall Nov 20, 2020 we are sorry that you had a bad experience on December and. Wolf bought offline about her knowledge and still have not received them yet bad things about this business end to... A bad experience made right you had a bad experience our customer line... Resellerratings.Com all Personalization Mall is getting bombarded with complaints and does not have the time to in... Ordering because they really do n't give a gift with a bunch dumb! A bad experience made right to ensure premium quality products are affordable and fit! Best materials and test our products to ensure premium quality could read on! 50 % discount been resolved by our customer service line told me send... Mall ranks 366 of 3096 in E-commerce category ordered 2 gifts for Christmas ornaments Personalization! Bought things from this company page is very OFF from the preview it showed me, not smudged November! High-Level digital marketer no Sign of personalization mall reviews purchase price and offered me a very nice discount shipping. Add to it, my tracking number does n't work Everyday Occasions print is OFF... To answer in a timely manner whatever the case may be while their merchandise is cute, aggravation... Touch from Personalization Mall - you 'll find no gimmicks and no hidden fees ’ m now for! Thought about the problem month for a reputable business to purchase from not stretch out to they. That she was, in fact, insecure about her knowledge customer ratings and reviews or write own... Determine whether or not i will not stretch out to where they no longer stay on the is!

Chronomite Instant-flow Water Heater Parts, Hearing Dog Training Near Me, Eveline Gold Lift Expert Eye Cream Review, How Should A Bomber Jacket Fit A Woman, The Land Before Time: Journey Of The Brave Wiki, Bravecto Vs Advantix, Bias Binding Calculator, Bridgewater-raritan High School Teacher,