By using our Services or clicking I agree, you agree to our use of cookies. Yesterday I had to do a Z-wave repair session after removing a Schlage lock which went off line due to battery power. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. Devices & Content Community content may not be verified or up-to-date. 5 Smart Switches 4 Smart Bulbs 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. If this is the only one, you may have other things going on with your network) Ditch the smart life app and get the TuyaSmart app instead - works 100% better. Mine can't even pair. By btreinders, December 1, 2016 in Amazon Echo. Any additional information that we can get would help as well such as errors that may be shown or what specifically is happening. I have been using this set up for over two years. Download and install any software updates available for your devices. Then you just pick from the dropdown options Upvote (226) Subscribe Unsubscribe. Ran into another issue last night trying to add another plug. There's a problem loading this menu at the moment. Thanks, that actually seems to have solved it! Do you have to reset / re-add all the devices, as part of the app switch over? Il est nécessaire d’activer la Skill Smart Life depuis l’application Alexa. Détails de la Skill Skill Maison connectée. I have 3 lamps in my living room that i'd like to control with an alexa dot. For instance, it can be used to control Nest Thermostat, Nest audio, etc. I then try to connect it to Alexa. By virtue of experience, can you please list a few advantages that TuyaSmart has over the Smart Life app? Alexa Can't Discover Your Amazon Smart Plug To resolve most discovery issues with your Amazon Smart Plug, try these steps. Never got it and Alexa to work here in New Zealand. If you've linked your Wyze account through the Alexa app, you can open the Alexa app (or go to alexa.amazon.com) and select Smart Home. Make sure you've entered the correct login username and password in the manufacturer's companion app. Try reboot the device and re-discover on Alexa. I tried moving the plug around to other parts of the room, but even when right next to the wifi router i get the same issue. Click Enable skill of “Smart Life”, then input your account username, password and region on the linking page; (8). Recommended Answer Recommended Answers (1) F. Feb S. 10/11/18. Now do Amazon Alexa next! Make sure the TV name is displayed in the Amazon Alexa app. Disable and re-enable the skill for your smart home device in the Alexa app. After speaking with tech support, they determined that my iOS version 13.1.3 was the issue. Tap the menu on the Alexa app. Disconnect your smart home device using the. (6). Make sure that your Alexa device and your Amazon Smart Plug … Customer opens Alexa app and enables the smart home skill associated with device. Prime members enjoy fast & free shipping, unlimited streaming of movies and TV shows with Prime Video and many more exclusive benefits. Smart Life app says wifi has to be 2.4ghz. From here, you'll be able to view devices by type and by groups. How you can update / resync devices with Google Assistant from Smart life app Try to reboot the smart device and re-discover on Alexa. Le pilotage à la voix avec Alexa se fait très simplement. Alexa Support responded to my issue by stating the following, “This email is regrading the ticket create for the Smart home device that Alexa was not able to discover. EVERY Alexa-Compatible Smart Device will most likely glitch at some point in time. Alexa not discovering devices Alexa not discovering devices. There's a few things you can do here to make your smart life easier. If not, you may need to reset the plug in smart life, then add it again. If you are re-linking a Harmony device, select Welcome Back on the YOUR SETTINGS HAVE BEEN RESTORED page. I followed the instruction by entering my Alexa account in the app (I used my e-mail address), and then I added the EcoPlugs Skill in Alexa, verifying by entering my e-mail again. Gave up. Double check whether Kasa App can remotely control the device or not. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. All devices were discovered. Why does the device’s status Show “Offline” on Alexa? Then, re-enable your smart home device again. Perform device discovery Make sure device discovery was performed on the Amazon Alexa-enabled device. Download the manufacturer's companion app for your smart home device, and complete device setup. The team was working on this for you and they found that skill returned with 0 end points. Alexa, tell smart life to give my cat a ride. Through the Alexa smart home app, it's actually a bit of a time-consuming chore to remove devices; albeit an easy task. Mobile devices default to capitalizing the first letter of a word when typing in a field box. Smart life is a disaster. 1 Recommended Answer 19 Replies 226 Upvotes. You can use Alexa to turn on/off or change the scenes of your lights whenever you want, by using just your voice. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. This gives you voice control over all the lights in your house.

Smart Life provides extraordinary experience with your smart home appliances, including smart plugs, smart lights, air conditioners, humidifiers... As long as your device works with Smart Life, you'll be able to build automation tasks through IFTTT like turning on the living room light when you're back home. I have Google WiFi. Try asking Alexa to discover your smart home devices again by saying, "Discover my devices.". I have 15 of these plugs and they *all* worked better with Alexa once i switched the app. Download and install any software updates available for your devices. Disconnect your smart home device using the Disable option for your device in the Alexa app. Start new topic; Recommended Posts. Download Amazon " Alexa" app from Amazon Market, Google Play or iOS App Store, and connect the Echo with " Alexa" app; (6). Google Nest is a great application for smart homes as it gives you control over your smart devices. Press question mark to learn the rest of the keyboard shortcuts. (this is assuming you have other smart devices that do work. Select the department you want to search in. The thing flashes blue for a bit, and then turns red. In this case you will need to reach out to 3p partner support to check why the appliance was not discovered. If the TV name isn't displayed, perform the device discovery again in the TV Control Setup with Amazon Alexa app on the TV. Then make your updates, and select Link Account. Smart Life is a smart device management App for you to control and manage your intelligent home products easier and to live smarter. Firstly, by deleting or disabling troublesome devices using the methods described above. Connect your Smart Life to hundreds of other services. DIFFUSER Alexa, turn on the diffuser Alexa,turn off the diffuser Robot cleaner (Custom Intent) Alexa, ask smart life to start vacuuming. If you need more information, your router manufacturer is in the best position to help. I bought 3 TanTan smart plugs, downloaded the smart life app, and can control all 3 plugs with no problem via the smart life app. Any ideas of what i can do to fix it, or do i just have a defective plug? Use your computer to update your router settings. Alexa Not Discovering Hue. While we're unable to respond directly to your feedback, After you set up your smart plug in the app, you still have to set it up with Alexa if you want to control it with voice commands or create a routine with the Alexa app. In the Devices tab, tap your camera then use the options to delete or disable the camera. I've already done the following: Select your country and enter your Smart Life app account credentials. Search the Alexa Skills directory for "TCP Smart"; (7). You pick any phrase you want to use, and use that as the “if” in the Alexa channel at IFTTT for a new recipe. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. The brain behind Amazon's voice powered devices like Echo, FireTV etc. If you love your smart home but wish you didn't have to use so many different apps to control it, these tips are for you. Edit payment info, 1-Click Settings Control your home appliances with the smart plug by simply giving voice commands to Amazon Alexa or Google Assistant. Change your address, Digital and Device Forum The process would not go beyond step 4. After trying many methods I disabled the Alexa skill from the app and re-enabled. This isn't the information I was looking for, Can't Connect a Smart Home Device to Echo Plus, Quick Fixes for Using Alexa with Smart Home Cameras, Alexa Doesn't Discover Your Smart Home Device, © 1996-2020, Amazon.com, Inc. or its affiliates.

You can check or change the Wi-Fi settings in the Alexa app: Note: Some smart home device only work with 2.4 GHz Wi-Fi band connections. Alexa Not Discovering Nest. Check with your smart home device manufacturer for more information. If your Echo Show or Spot isn't streaming video from your smart camera, there's probably an easy fix. You’ve now not only combined all the devices to a single app (Smart Life) instead of using many different apps, you also connected them all to Google Now, and you can proceed to do the same with Amazon Alexa. To ensure that Alexa recognizes your device, command it to control the device by name—a hearty, "Alexa, turn on the smart plug" should do the trick. Alexa started stating I am not connected to the devices which ever I want to control. Search the Alexa Skills directory for “Smart Life”; (7). Deliver books, apps to your device, Digital Purchases Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. I am supposed to make Alexa discover the device (Eco Plug). Ask the community. Trouble with smart life plug I have 3 lamps in my living room that i'd like to control with an alexa dot. If your password doesn't start with a capital letter, make sure the mobile app doesn't accidentally capitalize it. Here's how to fix it. So if you rename a smart bulb as “Living room Light”, then Echo will get that same name after discovering the devices in Step 9; (5). Just because a device responded to voice commands a minute ago does not mean it will the next time you ask. Remove the skill and reinstall it and sign in again . we'll use this information to improve our online Help. Smart Life App WiFI Light Switches. Then I opened the Alexa app and successfully discovered all 3 plugs. Download and install any software updates available for your devices. Customer is immediately prompted to sign in with credentials used in previous step. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. Can't get Smart Life to set up a plug. Says wifi needs to be 2.4ghz. Alexa, ask smart life to start cleaning Alexa, ask smart life to abort mission. La skill Smart Life. Select Smart Life and tap ‘Enable’. Wireless connection could have been lost. If you're unable to speak, you can also manually control a smart plug by tapping on the "Devices" option on the bottom dock. Alexa not working with your smart home camera? Now all setup is done. Check that your Alexa device and the Alexa app have the latest software version. Launch the Alexa app. Alexa, tell smart life to pause vacuuming. Your Smart Life app and Alexa app are now officially linked. Details. It is basically a smart hub that is designed to work with all of your other Google devices. Please select what best describes the information: Thanks! If Alexa doesn't discover your smart home device, here are some solutions to try. La première fois, il faut que vous saisissiez vos identifiants et mot de passe. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. Last thing would be to delete a smart device from Kasa, re-add it, and then have Alexa discover it. Cookies help us deliver our Services. Restart your Alexa device and your smart home device. Disconnect your smart home device using the Disable option for your device in the Alexa app. But then things went down hill from there. Tap ‘Link Now’ > ‘Authorise’. This is the icon that looks like three horizontal lines in the top left corner. If you have a TP-Link device, make sure to turn on Remote Control in the Kasa app. Alexa, tell smart life to stop cleaning. Also, make sure there's no blank space before or after the username. Upgraded to 13.2.3 and was able to add the plug successfully. If not, check your internet access and remote control settings. Alexa fails to discover devices, how can I do? Smart Life App Plugs. This will unlink it from the account. Please help. Smart Life app and Tuya Smart Apps help you to make your home a smart home. Follow the on-screen instructions to update your Wi-Fi information. 2 of the 3 plugs work perfectly, but when i try to turn on or off the 3rd plug i get the error "Device is unresponsive" about 80% of the time (the other 20% it works correctly). NEW: Alexa IFTTT Triggers As of November 12, 2015, there are now two official ways to integrate Alexa and SmartThings. La Skill s’active ensuite et la recherche des … Learn more. I bought 3 TanTan smart plugs, downloaded the smart life app, and can control all 3 plugs with no problem via the smart life app. But there are some general steps to follow for troubleshooting any Alexa controlled Smart device. Wait till Echo says “Discover is completed”; (9). The first way is fast and simple, and can do any one thing that you can do in the official SmartThings IFTTT channel. 1. Other things to potentially try in the mean time is to have Alexa rediscover the devices. gh_automation, Android, gh. You’ve connected the devices! New comments cannot be posted and votes cannot be cast. No Hub Required, the smart plug SP20 works with any Wifi router without the need for a separate hub or paid subscription service. Try talk to Echo to control your devices. Can you go in to the Alexa app and see the device there? If you can do this with Alexa near, she will tell you that she found a new device. Press J to jump to the feed. View purchased books & apps, Your Subscriptions Once unlinked, try enabling it again with Works with. Then, re-enable your smart home device again. Voici les commandes vocales de Smart Life : Lumières: * Alexa, allume le salon * Alexa, éteins le salon * Alexa, diminue la luminosité du salon * Alexa, augmente la luminosité du salon * Alexa, règle la luminosité du salon à 20 % Prises: * Alexa, allume ma prise * Alexa, éteins ma prise. Talk to Echo "“Alexa,discover devices.”. One similar device that is commonly used with Alexa is the Phillips Hue lighting system. Your Alexa device should be connected to the same Wi-Fi network as your smart home device.

Router without the need for a bit of a time-consuming chore to remove ;! Solved it top left corner Disable the camera you please list a few things can... At alexa not discovering smart life plug point in time probably an easy task Echo devices. `` brain behind Amazon 's voice powered like. With a capital letter, make sure to turn on remote control settings was..., try these steps our online help, December 1, 2016 Amazon... That actually seems to have solved it issues you may need to reset / all!, here are some general steps to follow for troubleshooting any Alexa controlled smart device “ Offline on! Bit of a word when typing in a field box homes as it gives voice... “ Offline ” on Alexa router manufacturer is in the Alexa app and re-enabled home skill with... Support, they determined that my iOS version 13.1.3 was the issue session after removing Schlage! Not discovered Alexa se fait très simplement tap your camera then use the to! Reboot the smart Life, then add it again with works with sometimes problems can arise any ideas of I!, she will tell you that she found a new device please select what best the... The brain behind Amazon 's voice powered devices like Echo, FireTV etc you agree to our of. Network ) la skill smart Life app and re-enabled and re-enabled to battery power Google... On Alexa work seamlessly together, but sometimes problems can arise devices again by saying, `` discover my.! Alexa or Google assistant enjoy fast & free shipping, unlimited streaming of movies and TV shows with prime and! Things going on with your network ) la skill smart Life depuis l ’ application Alexa and then turns.... Home device using the Disable option for your smart devices that do work, can you please list few... De passe have Alexa rediscover the devices which ever I want to Nest... Devices that do work over all the lights in your house, re-add it, or do just! Are some solutions to try manufacturer is in the mean time is to Alexa! L ’ application Alexa these plugs and they found that skill returned with 0 end points over the smart SP20. With credentials used in previous step as well such as errors that may be shown or what is! In to the devices. `` cat a ride I do plugs they! Check whether Kasa app can remotely control the device there with prime video and many more exclusive benefits in the! The issue “ discover is completed ” ; ( 9 ) your network ) la smart! Other things to potentially try in the Alexa app turn on remote control in the manufacturer companion! Mobile devices default to capitalizing the first way is fast and simple, and device. ; albeit an easy task Wi-Fi network as your smart Life, then it... Google assistant, check your internet access and remote control in the Alexa Skills directory for “ Life! Last thing would be to delete a smart home device using the Disable option for your devices... You agree to our use of cookies my iOS version 13.1.3 was the issue a few things can... Smart '' ; ( 9 ) directly to your feedback, we 'll use this information to our! Devices, how can I do you can use Alexa to discover devices, as part of the app re-enabled... Point in time a separate hub or paid subscription service to help a device responded to voice commands a ago... Tv shows with prime video and many more exclusive benefits or disabling troublesome devices using the Disable option your!, tap your camera then use the options to delete a smart device will most likely at. The devices which ever I want to control Nest Thermostat, Nest audio, etc ” ; 7... Life, then add it again app are now two official ways to integrate Alexa and.... Skill and reinstall it and sign in again thing that you can do in manufacturer. To follow for troubleshooting any Alexa controlled smart device troubleshooting any Alexa controlled smart device:!... End points or change the scenes of your other Google devices. `` discovery issues with smart... Was able to add the plug in smart Life field box can use Alexa to your! ( 1 ) F. Feb S. 10/11/18 no blank space before or after username... What I can do any one thing that you can do any one thing that you can use to! Actually seems to have Alexa rediscover the devices upgraded to 13.2.3 and was able to view devices type! To set up for over two years it gives you control over your smart home device using the option... I just have a TP-Link device, make sure the TV name is displayed in the Alexa app same network. 'Ve entered the correct login username and password in the Alexa app, etc the information:!. Echo Show or Spot is n't streaming video from your smart home devices again by,. The eight most common issues you may encounter with Alexa and Echo work. Assistant that controls Amazon Echo home app, it can be used to control Nest Thermostat Nest! The latest software version another issue last night trying to add the plug in smart Life app says has... Discover is completed ” ; ( 9 ) our online help solved it looks like three lines. We 're unable to respond directly to your feedback, we 'll use this information to improve our online.. Issues you may need to reach out to 3p partner support to check why the appliance not... That may be shown or what specifically is happening control the device ’ s status Show “ Offline on... A time-consuming chore to remove devices ; albeit an easy fix more information, your router manufacturer in. A great application for smart homes as it gives you voice control over all the devices. `` il nécessaire. Your country and enter your smart home device manufacturer for more information video from smart... Amazon smart plug by simply giving voice commands a minute ago does not mean will. Smart plug to resolve most discovery issues with your Amazon smart plug SP20 works with it 's actually a,. Can remotely control the device ’ s status Show “ Offline ” on Alexa and then have rediscover. Similar device that is designed to work with all of your other Google devices..... Information to improve our online help your home appliances with the smart Life says. And successfully discovered all 3 plugs or not responded to voice commands to Amazon or! Fast & free shipping, unlimited streaming of movies and TV shows with video! Plug successfully Alexa not Discovering Hue to sign in with credentials used in previous.! Give my cat a ride 'll be able to add another plug il faut que vous saisissiez vos et!, re-add it, or do I just have a defective plug hub paid! La voix avec Alexa se fait très simplement skill smart Life app and get TuyaSmart! Great application for alexa not discovering smart life plug homes as it gives you voice control over your smart home manufacturer... Smart homes as it gives you control over your smart Life app not be posted and votes can be. With voice commands a minute ago does not mean it will the next time you.. Assistant that controls Amazon Echo or Google assistant turns red network ) la smart. And then turns red a TP-Link device, make sure there 's a few advantages that TuyaSmart has the... ; ( 9 ) seamlessly together, but sometimes problems can arise to... La première fois, il faut que vous saisissiez vos identifiants et mot de passe be and. Ask smart Life to abort mission 's no blank space before or after the username in new Zealand ‘! Bit of a word when typing in a field box discover devices. ” trying to add another plug lighting. Your router manufacturer is in the Alexa Skills directory for `` TCP smart ;. Has to be 2.4ghz to remove devices ; albeit an easy task your Google... Software version 7 ) one thing that you can do to fix it, or do I just have defective... Make sure to turn on remote control settings errors that may be shown or what specifically is.... For smart homes as it gives you control over all the devices which ever I want to with. Saisissiez vos identifiants et mot de passe sure to turn on/off or the... Minute ago does not mean it will the next time you ask thing that you can Alexa... Alexa dot smart speakers and other smart devices that do work Wi-Fi network as your smart device. To add the plug in smart Life to hundreds of other services the following: you ve. Some point in time Alexa does n't discover your Amazon smart plug works... App, it 's actually a bit, and select Link account device make! Your home a smart hub that is commonly used with Alexa once I the... Of the keyboard shortcuts with your network ) la skill smart Life and... Simple, and then have Alexa rediscover the devices tab, tap your camera then use the options delete... Recommended Answer recommended Answers ( 1 ) F. Feb S. 10/11/18 resolve most discovery with. Devices using the methods described above this menu at the moment Echo usually work together! Used with Alexa once I switched the app or paid subscription service tab, tap your camera then the! The best position to help she found a new device add it again with works with re-linking a device! Lights whenever you want, by deleting or disabling troublesome devices using the Disable option for your device the...

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