My HUE Emulation completely stopped working yesterday for absolutely no reason that I can fathom. My lights through out my house work through the hue app, but are unresponsive through Alexa. save. June 26th, 2019 Reply. Have 6 lights, (3 plays and 3 hue color lights). Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. Check the Wi-Fi connection. Tap on Your Skills. Tap on Wyze and then Disable Skill. I just cant get it to connect to the hue bulb. Echo is connected to the wifi perfectly fine and works lovely. Anyone else having problems with all devices in the Alexa app becoming unresponsive. + hue bulb. Tap on Skills & Games. (Which I control via openhab hue emulation locally since I’m a little bit paranoid). Harmony hub, Ring and Yamaha Multicast. So you may have 5 "devices" they show up something like this: bathroom offline bathroom dimmed bathroom bright Bathroom spring blossom scene Bathroom bedtime scene Because I have 5 entries that say bathroom alexa has no idea what im talking about when i ask her to turn the bathroom on or off. I've been doing some digging in to this. Current TASMOTA version 6.2.1.19 has issue with "Hue Bridge" emulation - it caused Alexa say "Device is unresponsive". The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. It also cannot control in Alexa App. Disable and re-enable the skill for your smart home device in the Alexa app. 9 comments. Amazon echo plus. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Rediscovery works fine except now the device is no longer a Light - even though it’s shown as Hue Hub from Philips. I have set up the bridge and paired it with my Alexa app. The Alexa app's screen displays "Device is unresponsive"? yankacy (jay yankacy) September 19, 2018, 10:04pm #1. To attempt to solve the problem, I deleted the device and rediscovered it. Maybe Alexa is having issue with voice processing. hide. Just like the other wireless devices, Amazon Alexa also have connectivity issues. Devices & Integrations. See if restarting your Echo solves the problem of Alexa not responding. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. I have flash it back to version 6.2.1.18 -> it is working well. Hello. Within HS3, they all work fine. Or just try it and see if it's a problem. share. The issue appears to be with alexa 'checking' the bri: value after turning on the light. If your hue bulb is already paired with a different echo device or hue bridge and you want to pair it again with desired echo device. Alexa is Unresponsive. June 26th, 2019 Reply. and have sniffed the network traffic between HA and Alexa to try and work out what is going on. According to the sales, I dont need a hue hub as echo plus has it built in. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. This is very frustrating, how can I fix this. Restart your Alexa device and your smart home device. If this message appears, it means the device status currently saved on the server is offline. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Alexa will not discover new devices and all Hue Emulated devices currently in Alexa say “Device is unresponsive” If I go … Then, re-enable your smart home device again. Tap on the three lines in the upper left-hand corner. Restart your Alexa device and your smart home device. If your philips hue bulb is not being discovered by alexa devices. David Sanders III. It’s all back now; the ISY functionality and my portal account is active. Set up your Amazon Alexa with Philips Hue your way: Bluetooth or with a Hue Bridge. Navigate to your lights and check whether any one of the lights is unresponsive. Mixweaver October 19, 2018, 9:12pm #16. If your Alexa speaker still isn't working after a power down, you'll want to do a factory reset. Is your Alexa Not Working? gneilson December 28, 2019, 3:40pm #2. If the value is still '0' then it makes another request to set the brightness, which doesnt work properly and then reports "That value is out or range for device ____" (Restructered everything just 12h before) After this I managed to get at least an TP-Link HS110 back while other devices stopped working. Say ‘Alexa discover devices’ and let it update, this should then work. Alexa Devices no longer linked to Wyze Skill. If it just appears to be unresponsive, your first call should always be to turn the power off. Tap on Disable. Disconnect your smart home device using the Disable option for your device in the Alexa app. I also had the respose from Alexa App “Device is not working correctly” just after Echo did an update. This thread is archived. A simple restart often solves a host of mysterious tech problems. Move it closer to the router and see if this solves the problem. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? How to disable smart home devices for Alexa. It's not finding any lights in discover devices and ive also done the "reset philips hue light" bit too. Wyze outlet and wyze bulb don't work in Alexa. Download and install any software updates available for your devices. The hue bridge stores a really long name for each scene based on room. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. To check whether you have an unresponsive light or not, open the companion app. wont connect. The device is shown as “Other” and as a result I have no actions possible in the Alexa App. (This is more common issue. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. Alexa skill is unresponsive. Fix/Replace Unresponsive Lights; An unresponsive light may also be a reason for the Hue to not function as it should. Restart the Alexa-enabled device. Disconnect your smart home device using the Disable option for your device in the Alexa app. For these occasions, it's super simple to just disable a smart home device from within the Alexa app. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. Download and install any software updates available for your devices. Once disabled, tap on Enable to Use for the Wyze skill. 100% Upvoted. Disable and re-enable the skill for your smart home device in the Alexa app. All other devices (non hue light, plus a few sockets) work perfectly. Same here. All devices going offline [Updated 02-13-20] Data leak 12-26-2019. I would take advantage of the sale price and order another Hubitat hub personally. Hue Home Lighting. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. Unfortunately, the lower cost Hue Bridge option isn't going to work for you, since you have a Sylvania Lightify (OSRAM) LED driver and it's not compatible with the Hue Bridge. Alexa app says “Device is unresponsive” Question. Alexa might seem to be unresponsive because your Echo is too far away from the router. However that doesn’t explain why the alexa app shows “device is unresponsive”. Then, re-enable your smart home device again. Aunt Alexa still not talking to Uncle Wyze . I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). Sometimes the color light your Echo speaker is shining can be a clue as to what might have gone wrong. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive.Soon, your Alexa will respond to you. Alexa echo dot is working fine but from alexa app side facing this issue of "device is unresponsive". Philips Hue is known for its flexibility, letting you light your home how you like. Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. 4 hue lights attached to alexa hub and just before Xmas, all hue lights gave up. Hi- thanks, but yes, I did run through those steps. After breach, cannot connect bulbs back to Alexa. I am regularly experiencing "Device is unresponsive" messages in the Alexa App but only with devices paired to the HE Hub. Just got my first smart light which works with Phillips Hue. Simply pull the power adapter out of the back, give it a few seconds, and then plug it back in. report. Dear user, we are sorry for your inconvenience. I tried disabling and deleting all devices. The Alexa app discovers my other items I.E. 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