On the Manual rego screen, I enter an email address & date of birth. Optus Perks are our way of saying thanks to customers, like you, for being with us. Register for My Account When you sign up with Optus, you’ll receive a welcome email with a link to register for My Account. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage I tld them that i won't pay them a cent for their services unless they let me use all the services that I'm permitted to use. You can follow the question or vote as helpful, but you cannot reply to this thread. I enter my email address and DOB, and am taken back to the login page? It's been a week since I've ported from Optus and I still can't register for my vodafone. The ticked reply above was not a solution. Over charging, two disconnects and inefficient support has resulted in the loss of this customer. Did you know that you can check your mobile phone ringtone purchases and pre-paid balance online? TSSAL. Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can. This is not something that we can assist with here on the forum. I have not been asked to create a password yet. Now you can monitor your call and data usage using the official Optus 'My Account' Service Express billing application. Help with an account issue? The FMCSA Portal provides single sign-on access to FMCSA systems via a single password and user ID. It appears Optus MyAccount registration is available for prepaid Mobile accounts but not for Prepaid Mobile Broadband :( The online chat staff cannot help, & the 133937 staff are not answering. Solved: Hi, I am having issues accessing My Account. You need to call Optus and they'll fix the problem on their end. And the online Chat staff are unable to help. I'd like to know if that worked for Callfam. Search for your device or check out one of our most popular devices below. - 546607 The ticked reply above was not a solution. so I have received an email about an account that is due but my account is not working and cant access, SO HOW AM I SUPPOSED TO PAY - email me when you get your act together, seriously, is there is nothing to do with telstra that is easy- next page will be optus - and I love the way the telecommunications giant has no way of their customers communicating with actual people!!!! My Account > my account registration; cancel. Have you had an active service for longer than 48 hours? But in the my account page, the action and hooks are implemented so that is why the registration option works fine. ! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I'm having the same trouble. Get Optus Internet Security Suite *After 1 month a $6.99 monthly fee may apply should you wish to continue the subscription. Their "My Account" function on the website is not working, and apparently i've hit my agreed limit and customer support cant let me pay my bill due to a "fault" in the system. Follow the instructions on the display to select settings for the email account.Tap Next. Hi , Our records show that you have a Virgin Mobile Prepaid service. last updated – posted 2010-Sep-8, 11:13 am AEST posted 2010-Sep-8, 11:13 am AEST User #360417 476 posts. Can anyone provide an SLA? Download My Optus and enjoy it on your iPhone, iPad and iPod touch. If that doesn’t work, here’s a list of solutions to common payment issues.. I can only message Optus using the app, which I can't do until I'm registered with My Account, and the My Account registration puts me in the same loop. We'll get our tech team onto it, please check back later. I can't send emails from my mobile phone. Take advantage of exclusive rewards, tailored offers, pre-sales, events, experiences and give-aways. Declare your business activity (formerly known as Industrial Classification). My Optus Broadband (NBN Broadband, DSL, Cable or Fusion) account Note : Optus TV content is unmetered for linked Optus NBN, DSL and Cable broadband accounts. Provide the account number you want to manage and one of the following options: Last 4 digits of your Social Security number, Federal Tax ID number or date of birth. Make sure your answers are easy for you to remember. Maybe the old web page served better, at least i could log into my account, i might just de register i think, and you sending emails to promote and show off the new page that doesnt work, only iritates people more.! And today the customer service person told me that it could take upto 5 working days for it to be resolved. Please choose one that's between three and 20 characters in length, and contains only letters and numbers. I was informed that I do not need to fill out a form if I'm relocating, instead I can log into a myaccount and update my information there. I tried to enter my information and it did not work. In the distant past I had registered under an earlier username which still works, but because all my services are tied to the username that doesn't work it, isn't much use. Awesome. Whether it’s signing in, setting up or sending off, our Help and Support pages can help you through any problem. Wifi & 4G data not working for a second day in a row. If you are a new Optus customer, I have read it can take 48 Hours before your account is active in the system. If you wish to make a request to opt-out, you can do so at any time by letting Optus know of your request by contacting the Optus … Using the same page title "My Account" for these different users isn't ideal because a user that has never created an account won't naturally navigate to a "My Account" page in order to create an account. This billing application allows Optus Mobile Postpaid Customers to: -View your unbilled usage for eligible plans -View your last 4 bills -Pay your bill by credit card Optus Mobile Prepaid customers can: -View your prepaid balance If i login as admin and visit /my-account/ it takes me to the my account page, there are no issues. Yes to having a chinwag. Optus, your service has been awful. This thread is locked. Hi. If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. I can only message Optus using the app, which I can't do until I'm registered with My Account, and the My Account registration puts me in the same loop. Hi zouwuu,Thank you for raising this issue.This is not something that we can assist with here on the forum. I have not been asked to create a password yet. ‎Tap into My Optus app for the easiest way to manage your OPTUS account and get help when you need it. everytime i try to register for vr chat and put in my info the website doesnt want to let me hit the create account button. Please Note: All accounts that match … Registered customers? We'll let you know what your myGov username is and also email it to you. Centrelink Online Account Registration: Help To use the Express Plus Lite mobile app, you need to register for a Centrelink online account. You can report your income with the app in languages other than English. Maybe the old web page served better, at least i could log into my account, i might just de register i think, and you sending emails to promote and show off the new page that doesnt work, only iritates people more.! - LiveChat 24x7 support View Usage, Bills and more - Check it out on MyAccount. New Topic. 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