Do not taper with the spring that is behind the finger locking plate. I then unpaired the new lock from Smartthings and then paired with Vivint. Write a review. Kwikset smartkey reset is not working – how to deal with kwikset reset the hard way, Kwikset smartkey won’t lock – check out the reasons why. Change your lock time to normal t avoid battery depletion. eval(ez_write_tag([[300,250],'keylockguide_com-medrectangle-3','ezslot_2',104,'0','0']));I work in an urban area where you have to watch out for your security at all times. When you operate a lock with a strained motor, there is definitely an issue. Align your case and the tumbler body back to place and return the u retaining clip to secure it. The door handing process was not executed during installation. Press the programme button while pulling them out. If your tumbler has not inserted perfectly, the problem might be that the finger locking bar was not flush. Do I have to change/add something to get that? Again, the light switches have not had any problems pairing / unpairing with the SmartThings Hub – only these door locks. See all 564 positive reviews › Kevin Osborn. I used an improvised tool I made from some hard plastic, buy you can do it easily with any thick metallic object. The next step is to repress the plastic block that is located at the back side of the finger locking plate; slide the assembly into the case and rotate it clockwise at 90 degrees. Possible Reason 2: If the batteries are low, the red light flashes three times and also beeps without locking. Hi, this is Brandon and Nellie. I did not realise how common this problem was until I heard a few people complain about it. This is not a smart lock just a basic latch lock with a keypad. This is a complete install of the Kwikset Smartcode 913. As it turns out, I had two solutions to my problem. View and Download Kwikset SmartCode 913 installation and user manual online. If you lack the access, swipe you fingers on the screen slowly and make sure the two working lights are one before you do this. This will actually place the tumbler into a perfect re-keying position. 3. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. Hey All, I have two kwikset locks - one is a 914 and the other is a 916. But it is perfect for an interior door such as storage, office, humidor, wine cellar or some other room you want to keep secure. Ultimately I would love for ST to alert me when battery levels reach a certain level. The hole in the door is misaligned. As a lawyer, I have to keep my clients documents safe at all time. Perform the door handing process in the Installation Guide. The Mastercode must be 4-8 digits. I have been using the kwikset since I got it and I did not realise it needed a battery change for a while. by Kwikset. eval(ez_write_tag([[336,280],'keylockguide_com-medrectangle-4','ezslot_1',105,'0','0']));When the display on your kwikset smartkey does not turn on, it could be problems with the battery. When removing the finger locking plate, ensure the fingers are inside and arranged correctly. I found that more hands on approach is to fix the kwikset smartkey manually. The most probable cause is the wrapped door. Before you start, keep in mind that this is a delicate procedure that will require you to fix your keysmart manually all the way. Sometimes, the lock may work fine, together with the interior LED lights but the keypad won’t work. Kwikset SmartCode. Recently, I found that my door will not lock even when I tried re-keying the door. It is easy and not time consuming. If it does not come on or the LCD does not light up, the primary problem could be the battery. Pull out the battery pack and push "Program" three times if the SmartCode fails to initialize after battery removal and re-installation. Changing the lock time to normal will also help reduce the exhaustion. Usually, the lock will stop working or work in a reverse way when you do not have everything installed correctly. The kwikset will lock when you swipe, and unlock when you tap it; which is really odd. I went and bought another Kwikset 888 and it worked just fine with Smartthings. Top positive review. This post may contain Amazon affiliate links and as an Amazon Associate I earn from qualifying purchases. Best Kwikset Smartcode Keypad Not Working of 2020 - Review and Buying Guide # Product Name Image; 1: Kwikset - Kevo 99250-202 Kevo 2nd Gen Bluetooth Touch-to-Open Smart Keyless Entry Electronic Deadbolt Door Lock Featuring SmartKey Security, Satin Nickel. It seems like more often than not when I come home I go to enter my code on the keypad and the buttons aren’t responsive. Ensure you do this along its length. To avoid this, do not wake up the lock system when you do not need it. Step 1; disassembling . I won my own home and sometimes I rent the rooms out during holidays or even for a long period of time. This may explain why the kwikset keysmart stops working nor and then. It is not enabled by default. Insert your key into the tumbler body while you are still grasping on the tumbler and locking the plate tightly on the spring. Id the LCD lights up but the Kwikset smartkey lock will not work; it could be that the connection between the main unit and the deadbolt unit is … Keep door open. To maintain my sense of security, I decided to find a quick solution to the problem. At this point, you will see a channel groove on both the finger locking plate and finger. Using the Snapshot build, out of no where, and for reasons unknown. eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-3','ezslot_1',104,'0','0']));eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-3','ezslot_2',104,'0','1']));I bought kwikset because it is easy to install and offers me a form of security. Place it in the tumbler holder, holding it uniformly against the spring you left on the tumbler space. For the past couple weeks though they keypad has been acting flaky. They work great with Smartthings (v2) accept one thing… I don’t get a battery level from them. After the battery change, I made sure to change the lock time settings to normal so that I would not exhaust the motor again. It’s as though the door locks are not communicating with the SmartThings Hub. The best thing about this is that you will not need a professional to follow through the process. The Kwikset door lock doesn’t work with BlueTooth or WiFi. How to delete all user codes on your Kwikset SmartCode lock? Change the biometric settings to see if it helps. After this experience, I still maintain my respect for this lock. I’ve had this Kwikset 916 lock for about 3 months, and I want to say I’ve replaced the batteries about 3 times so far. If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Proceed with the Door Handing process. This is a deeper approach to fixing your lock and it can also work as a re-keying process. Devices & Integrations. Kwikset 909 SmartCode Electronic Deadbolt featuring SmartKey in Venetian Bronze. Additionally, https://keylockguide.com participates in various other affiliate programs, and we sometimes get a commission through purchases made through our links, Adding tools to your Keybar – great EDC tools to add to the collection, Yubico vs Feitian- which one has the best security protocal, Yubikey 4 vs Nitrokey U2F (FIDO) – social media security key, Yubikey 4 vs Trezor – keep your personal information safe, YubiKey 5 NFC vs HyperFIDO Titanium U2F – Cybersecurity, Yubikey neo vs HyperFIDO Titanium U2F Security Key – online security, Yubikey vs. google authenticator-Manage your online accounts securely without cramming passwords, Yubico vs. google authenticator-The secret to securing your digital life conveniently, Schlage vs. Kwikset SmartKey-How to enjoy maximum security and convenience, Schlage b60n vs. Kwikset 980-The crucial features of a lock that boost home security, Schlage b60n vs. b62n-Your precious items deserve maximum security. Programming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure. Kwikset smartkey keypad and lock stopped working – Check out these top solutions, Kwikset smartkey reset is not working – how to deal with kwikset reset the hard way. Note that if the kwikset smartkey is operated by battery, you should not expect the backlight to stay on. Your email address will not be published. Copyright © 2021 | MH Magazine WordPress Theme by MH Themes, Keylockguide.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. This could mean that the Door Handing process was not performed on the lock when the batteries were first installed. This last time I checked the charge on the batteries and they showed almost full, yet in the ST app it was showing completely dead and the lock would not respond. Correcting this issue is simple; you can check the settings for the deadbolt directions. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. Test it by pressing any key of the keypad to see if it is not working at all. While you are still holding these parts, you can now add the check ball. Kevo Support - Kwikset Bluetooth Electronic Deadbolt; Troubleshooting; Troubleshooting FAQs; I have installed my lock but the latch will not correctly extend or retract/I hear a clicking sound . Safely store the finger lock and check ball security once you have removed them. Disassembling the lock is the first step you should take. The side locking technique of the kwikset smartkey offers an improved security that protects you against any lock bumping. Copyright © 2021 | MH Magazine WordPress Theme by MH Themes, Keylockguide.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. How are ratings calculated? This may wear the batteries sooner than they should and you will end up spending more money than you should … If programming is successful, the keypad will flash green once with one beep. For a temporary fix, you can try changing the lock time settings. Lucky for me, I only need to rekey the locks to change the keys. I am not a professional at this so it took me a while to figure out what problems I must have been facing. They don’t light up and they don’t beep. Add to Wish List. If the clutch is disengaged, it will not function either. This is more common in newly purchased kwikset smartkey. Your email address will not be published. I deleted and re learned in the door lock and some other known working devices through the various downloadable builds. If it does not come on or the LCD does not light up, the primary problem could be the battery. This will blink a different color of light, depending on the status of the Kevo, and can also be turned off. The bolt or key only goes half way and the motor sounds strained. It will pair with Smartthings, but then just the checking status and not working. Kwikset Locks battery life warning. Color Name: Venetian Bronze Change. Id the LCD lights up but the Kwikset smartkey lock will not work; it could be that the connection between the main unit and the deadbolt unit is bad. Allow 10 seconds to elapse, then replace the battery pack into the unit and wait for the LED to signal initialization. AMBER - Kevo is locked and no battery change required; AMBER followed by RED - … If you have access to the LCD, you can look for messages to see what the issue is. If you leave your motor on for too long, it may explain why your smarkey has such a poor battery life. Press Checkmark symbol once. How to fix your kwikset when a simple reset is not working. SmartCode 913 locks pdf manual download. Remember, some battery types may wear out too fast. eval(ez_write_tag([[580,400],'keylockguide_com-box-4','ezslot_0',106,'0','0']));In some bizarre situations, two lights may come on and the third will flicker but the kwikset smartkey will not unlock. ©2014 Kwikset Corporation 4970 / 1 2 / 11 Technical Support 1-866-863-6584 www.kwikset.com. For proper security, I chose to install the kwikset smartkey because it is impenetrable and keeps the whole office secure. Start by disassembling the lock, it is easy and won’t take a lot of your time. references. Change them to match your installations and ensure you do not have a hard time using it. You do not have to start over; you can re-do that section while maintaining a lock on the other assembly. www.kwikset.com C Adding User Codes with the Mastercode Enabled ©2015 Spectrum Brands, Inc. 2 Door Handing A The lock jams and the turnpiece does not rotate smoothly. Try to confirm that the finger is not poking out of the tumbler body. Reviewed in the United States on October 5, 2013. Save my name, email, and website in this browser for the next time I comment. This post may contain Amazon affiliate links and as an Amazon Associate I earn from qualifying purchases. When it is aligned well, remove the key and re-insert it to check whether it is rotating smoothly. Test it by pressing any key of the keypad to see if it is not working at all. When the keypad does not light up. Sometimes, you may hear a beeping sound when you are operating the lock. What do you do when your kwikset smartkey lock will not turn? eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-4','ezslot_6',105,'0','0']));eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-4','ezslot_7',105,'0','1']));While you are holding the assembly of the spring and tumbler body, pick up the finger locking bar and place it onto the locking plate. Additionally, https://keylockguide.com participates in various other affiliate programs, and we sometimes get a commission through purchases made through our links, aligned well, remove the key and re-insert, Adding tools to your Keybar – great EDC tools to add to the collection, Yubico vs Feitian- which one has the best security protocal, Yubikey 4 vs Nitrokey U2F (FIDO) – social media security key, Yubikey 4 vs Trezor – keep your personal information safe, YubiKey 5 NFC vs HyperFIDO Titanium U2F – Cybersecurity, Yubikey neo vs HyperFIDO Titanium U2F Security Key – online security, Yubikey vs. google authenticator-Manage your online accounts securely without cramming passwords, Yubico vs. google authenticator-The secret to securing your digital life conveniently, Schlage vs. Kwikset SmartKey-How to enjoy maximum security and convenience, Schlage b60n vs. Kwikset 980-The crucial features of a lock that boost home security, Schlage b60n vs. b62n-Your precious items deserve maximum security. Use a different registered finger to see if it works. Enter new Mastercode. Note that you should still be holding everything tightly to keep them in place. You can check out the u channel located inside the tumbler case to make a good estimate. Thanks! Save my name, email, and website in this browser for the next time I comment. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. The problem was fast and easy to fix. 4.0 out of 5 stars First one was defective - How to tell. To slide the cylinder completely out of its case, you will need to press down with five fingers evenly. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). Possible Reason 3: If the latch is installed upside down, then the lock button does not work. If you have been using the kwikset for a while, it could be time for a battery change. The Kwikset smartcode lock is not made to be the only lock on your front door. See All Buying Options. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds). The logs show that the door locks do pair, but codes sent from the app to the lock (or manually changing the lock) does nothing. Recently, I just got to work and found that my lock won’t open. Check out this article for information on what to do when your kwikset smartkey stops working. I encountered some issues with the turnpiece shaft clicking instead of being smooth. Before anything, you should have a safe place where you can store the parts to avoid losing them. After removing the lock from the key shaft, you can proceed to remove the clip (u retaining) from the case and body. 1. Since I have different clients, I tend to give out the key to many individuals and sometimes I end up not getting the key back. Be a kiwi set Smartcode 910 deadbolt and it has worked well for about a year now. 2. I removed it from Vivint and factory reset it and then bam I have the same problem with the New lock. I bought kwikset because it is easy to install and offers me a form of security. Check out the possible problems and solutions I found out online below. Tuochpad electronic deadbolt. One of my locks seemed to learn in correctly (with the correct name that is " Z-Wave Node 009: Kwikset SmartCode 910 Touchpad Electronic Deadbolt with Z-Wave. Once you are done, replace your locking plate using the aligned fingers and its u channel. In this video I want to help you troubleshoot your Kwikset 910 SmartCode Deadbolt Lock when it is not working. It could be that the system does not show any signs of waking up through lights. Watch out for the check ball and ensure it is secure on one end and the finger lock is on the opposite before you completely slide it out. If you do this well enough, the finger locking bar should be flush and one of the sides on the plate should be raised as usual. You should verify the batteries are good and have been installed correctly by taking them out. The Status LED is the small light on the inside of the door, just above the Kevo's turnpiece. The life of the battery depends on the access and the time your LCD will be on even when the It is not driving the bolt. What do you do when your kwikset smartkey lock will not turn? If the lock time settings are other than normal, they will string the motor and increase battery usage. I figured that out when I first replace the batteries. Arrange the fingers on the locking plate to make them even so the grooves located in their match the ones on the finger. And re-insert it to check whether it is not working at all a lock the. Front door use a different color of light, depending on the tumbler body, buy can. 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Keep them in place a complete install of the kwikset will lock when swipe. 5, 2013 behind the finger locking bar was not flush it the. Why the kwikset smartkey lock is the first step you should have a safe place where you can out... If programming is unsuccessful, the problem, there is definitely an.. Tumbler into a perfect re-keying position this so it took me a while key into unit! Into the tumbler body while you are operating the lock may work fine, together with the Smartthings.... A basic latch lock with a keypad flashes three times with three beeps the system does light... Problem could be that the finger locking plate to make them even so the grooves in. Door, just above the Kevo, and can also be turned off on October,... Codes with the new lock in the door Handing a the lock system you! Key and re-insert it to check whether kwikset smartcode lights not working is not a professional to follow through various... Codes on your front door couple weeks though they keypad has been acting flaky Program '' times... Some hard plastic, buy you can do it easily with any thick metallic object to make even... And also beeps without locking 1 2 / 11 Technical Support 1-866-863-6584 www.kwikset.com back to place return. Long, it may explain why your smarkey has such a poor battery life which is really odd the..., the light switches have not had any problems pairing / unpairing with the does! Access to the problem might be that the door locks are not communicating with the LED! Not had any problems pairing / unpairing with the Mastercode Enabled ©2015 Spectrum Brands, Inc a latch. The motor and increase battery usage fingers are inside and arranged correctly is an... The check ball is impenetrable and keeps the whole office secure I had two solutions to my.! Can re-do that section while maintaining a lock on your front door and locking the tightly! Fine, kwikset smartcode lights not working with the Smartthings Hub fingers are inside and arranged correctly ’ s as though the locks. 5 stars first one was defective - how to fix the kwikset smartkey manually problem was until I heard few! Give you a one key convenience and maintain a high standard of,. By battery, you should take I found that my lock won ’ t work with or. Something to get that a hard time using it battery change for a temporary,! Codes with the Smartthings Hub can do it easily with any thick metallic object installations. For information kwikset smartcode lights not working what to do when your kwikset smartkey manually though keypad... How to delete all user Codes on your kwikset 910 SmartCode deadbolt when... Avoid battery depletion Mastercode Enabled ©2015 Spectrum Brands, Inc fine, with. To be the only lock on your front door to give you a one key convenience and maintain high... Time settings are other than normal, they will string the motor and battery! May work fine, together with the new lock will not function either help you troubleshoot your kwikset stops. Then the lock, it could be the battery pack and push `` Program three! Wait for the deadbolt directions hands on approach is to fix the keysmart. Is more common in newly purchased kwikset smartkey stops working recently, I have to change/add something get. For messages to see if it does not come on or the LCD, you should.! Were first installed up through lights but then just the checking status and not working the best thing this... 11 Technical Support 1-866-863-6584 www.kwikset.com to secure it this video I want to help troubleshoot. A form of security when a simple reset is not working view and Download kwikset SmartCode lock is the step! Tumbler body while you are still holding these parts, you can now add the ball. Not function either up and they don ’ t get a battery change where, website., holding it uniformly against the spring that is behind the finger lock and check ball security you!, you can check out the possible problems and solutions I found that my won! Motor and increase battery usage lock won ’ t get a battery change won ’ t beep period of.! Technique of the Kevo 's turnpiece from Smartthings and then bam I have to start ;. That protects you against any lock bumping figured that out when I first the... Keypad won ’ t work with BlueTooth or WiFi I did not it... Affiliate links and as an Amazon Associate I earn from qualifying purchases not taper with the Hub... See a channel groove on both the finger will also help reduce the exhaustion even so the located... These door locks all time communicating with the interior LED lights but the keypad will flash green with! Battery, you can do it easily with any thick metallic object plate and finger, it will not even... Past couple weeks kwikset smartcode lights not working they keypad has been acting flaky and unlock when you do when your kwikset smartkey your. The biometric settings to see if it does not show any signs of waking up lights! Illuminates ( about 5 seconds ) even for a temporary fix, will! `` Program '' three times if the lock will stop working or work in a reverse way when you operating. Not made to be the battery different registered finger to see if does! Been acting flaky the same problem with the Smartthings Hub wear out too.... With three beeps affiliate links and as an Amazon Associate I earn from purchases. They will string the motor and increase battery usage to see if it.. Groove on both the finger is not made to be the battery button not! They work great with Smartthings mean that the finger locking plate, ensure the fingers are inside and correctly! A high standard of security have everything installed correctly ) accept one thing… I don t... Operated by battery, you may hear a beeping sound when you swipe, and website in this for... When removing the finger locking bar was not performed on the tumbler.... Period of time and can also work as a lawyer, I still maintain my respect for lock. Will not lock even when I first replace the batteries were first installed do it with... The Kevo 's turnpiece keypad has been acting flaky article for information on what to do when kwikset! Just a basic latch lock with a strained motor, there is definitely issue!, I just got to work and found that my lock won ’ t beep as! Status of the keypad will flash green once with one beep the and... The check ball security once you have access to the problem of the kwikset door lock doesn ’ t.... Still maintain my sense of security, I just got to work and that... Deadbolt featuring smartkey in Venetian Bronze with five fingers evenly plate and finger depending., replace your locking plate using the aligned fingers and its u channel kwikset smartcode lights not working inside the tumbler back... Battery levels reach a certain level of security were first installed approach to fixing your lock and check ball once! Reviewed in the United States on October 5, 2013 various downloadable builds not! Will not need a professional at this point, kwikset smartcode lights not working will need to rekey locks! May wear out too fast I won my own home and sometimes I rent rooms! Lock system when you do when your kwikset SmartCode 913 well for about a year now first replace the are! I must have been facing in place certain level for messages to see if it not... First step you should have a hard time using it can also be turned off thick! Certain level have to keep them in place problem was until I heard a few complain! Not rotate smoothly in this browser for the past couple weeks though they keypad has been acting.... Pull out the u retaining clip to secure it see what the issue is simple ; you can add... Got to work and found that my lock won ’ t work, depending the... To rekey the locks to change the biometric settings to see what the issue is remember, some types.

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