Speaking from experience it was a real pain when you made a typo! Use this as an opportunity to discover more about yourself. Copying others and even replying to all become a part of a culture of email communication. Read Outlaw Email: An Excerpt From Under New Management ». E-Mail Etiquette Introduction. Similarly, we may think to ourselves, “The CC field is there! When to use CC vs. BCC: CC means Carbon copy. This is not a "how-to" document, but rather a document that offers advice to make you more computer-worthy (probably more worthy than you desire) and to prevent you from embarrassing yourself at some point in the near future. The To recipients are thought of as the primary recipients of the email, the CC recipients are those who are receiving carbon copies of the email, and the BCC recipients are those who are … The abbreviation CC comes from “carbon copy.” By placing a sheet of carbon paper between two pieces of paper, the pressure from writing on the first piece of paper will push the ink from the carbon paper down onto the second piece of paper, producing an additional copy of the document. The Cc: noted at the bottom of the letter let the person the letter was going to know who would get that “carbon copy”. If the main motivation of copying others is to allay your own fears, pause and reconsider before hitting send. One unproductive default comes from a desire to fill an empty space. If you're going to send an email out to a couple hundred people, chances are you should be using it (well, in many cases you should rethink sending it in the first place). When referring to email, “cc” means carbon copy and “bbc” means “blind carbon copy”. The Cc: noted at the bottom of the letter let the person the letter was going to know who would get that “carbon copy”. It should be precise and to the point. Copying others and even hitting reply-all aren’t always the wrong choice. Some people refer to CC as “courtesy copy,” which better describes what a CC actually is. Address all recipients of your emails by name in the body of the email. CC: List names of other people who will receive copies of your memo. BCC is an abbreviation used in email, which means simply Blind Carbon Copy. You might want to keep your colleague in the loop because of a communication breakdown that happened two years ago. in their inbox is a way to make it more visible than in their sent items folder. Personally, I find I am much more conscious about what I am asking for, and from whom, when I clearly delineate between who has action and who just needs to receive the information. Save it as a draft until you are ready to send it. Like a physical carbon copy, a CC is a way of sending additional copies of an email to other people. Consider these options before CC-ing people on your next email: As you start to become more mindful of how you CC others, you may begin to notice your own habits and patterns. Reply All only when absolutely necessary. One of the most important strategies for dealing with inbox overload is making your messages easy to act on. Ish. Step 3. In my work with a number of corporations, I’ve consistently found that the average number of emails people receive is typically two to three times what they send. If you’ve got nothing to say to them, then why are they copied? We designate the To: field for who has the action (could be multiple people). Probably not. Cc: and Bcc: (‘carbon copy’ and ‘blind carbon copy’) Copying individuals on an email is a good way to send your message to the main recipient while also sending someone else a copy at the same time. Definition of Cc. In common usage, an email message has three fields for addressees: the To field is for principal recipients of the message, the CC field indicates secondary recipients whose names are visible to one another and to the principal, and the BCC (blind carbon copy) field contains the names of tertiary recipients whose names are invisible to each other and to the primary and secondary recipients. They’re a result of trial and error in finding the best path from Point A to Point B. It’s simply what we do. However, there are alternatives to consider, especially if you suspect that fear, a need for positive reinforcement, or unproductive defaults might be motivating you. Here’s what’s actually motivating all of that maddening unnecessary CC-ing: A significant motivator of human behavior is fear. The CC (carbon copy) field allows you to send an email to multiple recipients. CC. Cc stands for carbon copy which means that whose address appears after the Cc: header would receive a copy of the message. I’ve also had clients who were on the receiving end of these kinds of emails. There are rational reasons to copy others on an email: As long as we stay disciplined and rational with our CC habits, we’re in good shape. The "Cc:" option is often used in business communications when a message is intended for one person, but is relevant to other people as well. But email-related actions still have consequences (and causes). But do your coworkers? And if you’re the leader being bombarded by CCs in your inbox, try to ascertain why. On the flip side though, I've actually been seeing quite a lot less of those. The message becomes part of a saved record. Bcc (“blind carbon copy”) also sends a copy of the email to one or more people beyond the primary recipient (s). This sends a copy of the email to the recipients as well as the people being cc’d. Cc: stands for "carbon copy." Replying to the thread ensures that the person to whom the carbon copy was sent received it as well as the original recipients. All your recipients (primary + CC’d) will receive the email. Now, with email Cc: is referred to as “Courtesy Copy” being there is no tangible hard copy to send. While you're at it, you should let them know whether you expect them to reply all, too. When you use the Cc field, both the original recipient and all carbon copy recipients see the email addresses the message was sent to, and some people might object to their email address going public. CC stands for Carbon copy. CC is often used as a verb, as in “I C… Another unproductive default is a desire to follow the crowd. As a psychologist who focuses on productivity and workplace behavior, there’s one topic that’s almost always guaranteed to lead to heightened emotions: email overload. If you need to copy your boss on an email, copy your boss, but don’t pretend they aren’t copied. CC-ing isn’t always a bad idea. In some circumstances, the typist creating a paper correspondence must ensure that multiple recipients of such a document do not see the names of other recipients. Ask yourself (and others, if needed) the question “why” over and over again until you get to the root cause of the over-copying. Blind Carbon Copy (BCC:) will hide the address list from all the recipients. And there is a time and a place for tooting your own horn. – Luhar Oct 5 '12 at 23:21 This can be useful if you want to convey the same exact message to more than one person. The Subject field indicates the purpose of e-mail. managing emailpersonal productivitybusiness communication. This meant that my client’s inbox was full of emails that did not require any actions on her part. A really great way. Speaking from experience it was a real pain when you made a typo! Others are so afraid of being held to their writing that they don’t respond at all. If you’re the person who copies others on your emails in anticipation of appreciative replies, then pause and reconsider. So if you send 50 emails a day, you probably receive 100 to 150 in your inbox. Are you giving enough feedback and positive reinforcement to your team? If you're good about your email, you've already been doing this for years. If your email program insists on at least one TO: address, enter your own. It has its origin in how office assistants would send mail to a second recipient. Many of our default behaviors are productive. Every recipient email address you enter into the “to” and “cc” fields will be able to see each other. Cc: is simply for their information—with no expectation that they will take action on the email, other than receive it. One was in a leadership role and found herself being CC-ed on the majority of emails written by a member of her staff. The CC feature ensures that all your recipients can see who has been added to your mail. For example, a retail employee may e-mail another employee saying he can work for her on a certain day. But if you do use it, that way you don't get hit with dozens of reply-alls and leak everyone's email address to every virus-infected machine on the list. Discuss the issue in the next regularly scheduled meeting. In this case, putting emails that indicate that something requires action (a task, something to follow up on, etc.) It’s already in your calendar anyway. The email addresses you add to the “bcc” […] It's not that hard! The term CC stands for “carbon copy”. Compose your email subject and message. It’s simple, straightforward, secure, and takes place in real time. So why are we always running into communications snafus because someone…, Email Best Practices for Teams | GTD Times. I find it useful to keep emails and reports segregated by Project in my inbox. So, before we dive into the specific sections of your email, let’s take a look at the fundamentals.Even if you ignore or forget every single other part of this article, at the very least make sure you’ve checked these boxes. Only the person's own address will appear. This can be useful if you want to convey the same exact message to more than one person. Note: To send a message, you must always specify at least one recipient in the "To:" field. This document [ Adobe Acrobat (pdf) version] is intended to offer guidance to users of electronic mail (e-mail) systems. However, sometimes our defaults are unproductive. Carbon copy can be used as a transitive verb with the meaning described under e-mail below related to the CC field of an e-mail message. In e-mail, a carbon copy (abbreviated "cc," and sometimes "fcc" for "first carbon copy") is a copy of a note sent to an addressee other than the main addressee. Now what?” Let them know they’re part of a community: Don’t be afraid to showcase your success as an email marketer. CC stands for “carbon copy.” If you’ve never seen carbon paper, it’s a type of waxy tissue paper that is used for duplicating typing or writing from one sheet to another. It is common practice to abbreviate the verb form, and many forms are used, including cc and cc:. Enter the email address of recipients who’ll receive a copy of the email in the CC field. CC Sabathia has missed the point of retirement by getting totally jacked. Ever receive an email where it's unclear who has the action because everyone is in the "To:" field? Click CC, as shown below. Nope. If your company still relies on email to collaborate, then this antiquated acronym is stealing your time. This script will not be responsible for sending email to actual destination. BCC. Which meant a lot of emails about his thoughts and accomplishments…and a lot of people filling up the CC field. Do you have empty drawers or bookshelves in your home or office? It includes those recipient addresses whom we want to keep informed but not exactly the intended recipient. That’s likely why 281 billion emails were sent daily in 2018. Liz Roscher. If someone needs to be copied without the others on the list receiving his or her email, use “bcc” or blind carbon copy. The term “cc” is short for “carbon copy,” a holdover from the days when memos were written on a typewriter. Using CC in current email language means you’re sending an email not only to the primary recipient in the “To” field, but also to one or more secondary recipients. To break out of a loop of unproductive defaults, pause and reconsider. Email is a service which allows us to send the message in electronic mode over the internet. Let’s see how it … She became increasingly annoyed with this person on her team. It was a very popular office supply decades ago, and can still be found in some places. Email is the preferred mode of communication in business, both internally and externally. The email addresses you add to the “bcc” […] Using cc means that you send the email to another person — or other people — in addition to the primary recipient or recipients. On a daily basis since 2007, Dr. Melissa has helped business people worldwide be more focused, balanced, and productive. This feature is supposed to delete unread copies of the recalled message from the recipients’ inboxes so they never see it. That is, to send the message to additional recipients beyond the primary recipient. At this point a carbon copy would be created and this eliminated the need to send the same document to several people. Make. Productivity weblog GTD Times points out a simple one: knowing the difference between "To" and "CC.". When you write an email, there is a greater sense of accountability than with a spoken word. I recall a particular client who saw email as a great way to communicate his thoughts and accomplishments to his boss and his colleagues. You'd think email is old enough to be considered common sense by now, but it has a lot of basic etiquette rules that people just don't follow. Both “cc” and “bcc” are additional fields you can enter when sending an email. The Shortcomings of Cc . How do we respond to that fear? Hit Send when your message is complete. Both “cc” and “bcc” are additional fields you can enter when sending an email. A Welcome Email subject line should catch the reader’s attention, thank them for signing up, and give them a reason to open your email. Anyone listed in the Cc: field of a message receives a copy of that message when you send it. The motivating factor in both of these cases was a need for positive reinforcement on the part of the sender. It’s the way we’ve always done it. Step 4. Some … Some email programs place the phrase "undisclosed recipients" in the address field instead. As measured by almost every personality test known to psychology, Dr. Melissa Gratias has the profile of a disorganized, scattered person who detests planning and thinks calendars are for wimps. When you need to copy someone, you would normally add that person to the “cc” or carbon copy field. To facilitate easier communications, crowd controls are usually described under one of the following systems: However, do humans always work rationally? It must contain something!”. And where does this happen? When you build a house, you start with the basement. Read more by Melissa Gratias, PhD », Your message is genuinely relevant for all recipients, All email recipients need to take actions. Dr. Melissa’s philosophy is that personality may dictate our preferences for action, but our capacity is usually much higher. Use Cc: (Carbon Copy) - for recipients you are sending a copy to. In Gmail, you can CC up to 100 recipients in any one email. The ends that they used to help us achieve is no longer desirable (or maybe never was). She has tried similar principles with her husband and two children with varying degrees of success. Cc: and Bcc: (‘carbon copy’ and ‘blind carbon copy’) Copying individuals on an email is a good way to send your message to the main recipient while also sending someone else a copy at the same time. Try something like “Thanks for signing up. How Is “CC” Different from “To” in Gmail? Maybe it's just my own little bubble, but it seems like even the older generations are actually finally starting to get the hang of computers. And, I appreciate when that distinction is made for me in return. People vary in the quantity and quality of the feedback they want to receive from those around them. Adding a CC to themselves immediately puts the item as unread in their inbox until they process it appropriately. And, today, CC … Many e-mail systems, including the widely used Microsoft/Outlook Exchange Server and IBM Lotus Notes/Domino Server, offer a Message Recall feature. 1. More often, people respond to this fear using the CC field. It offers an efficient, inexpensive and real time mean of distributing information among people. The “cc” line can be placed in the heading, next to the heading, or at the bottom of the document. Dr. Melissa is a blogger and social media nerd, so follow her! In fact, this is one of our top email values that we've shared before. (and you want everyone to explicitly see this) Bcc: (Blind Carbon Copy) - Put the email address here if you are sending your recipient(s) a Copy and you do not want the other recipients to see that you sent it to this contact. I think it is relevant to the question since the OP asks why people CC themselves in an email. If you’re sending from a personal address—for a job application or informational interview, for example—make sure your address is still professional sounding. If you’re guilty of misusing or neglecting its power (and there’s a good chance you are), it’s time to repent and, in the process, cut down on spam and protect the privacy of your friends and family. We all develop habits, rituals, and mental maps that allow us to go on autopilot in familiar situations. A blind carbon copy is a copy sent to an addressee that is not visible to the main and carbon copy addressees. Cc: is simply for their information—with no expectation that they will take action on the email, other than receive it. There are some downsides to sending email carbon copies. The Shortcomings of Cc . Cc (Carbon Copy ) is a field in an email that contains the list of recipients. And, today, CC is a substantial cause of the email problem. So it makes perfect sense that she became a productivity psychologist...right? Here’s my advice to you: Don’t let fear dictate your choices at the keyboard. When referring to email, “cc” means carbon copy and “bbc” means “blind carbon copy”. When you use the Cc field, both the original recipient and all carbon copy recipients see the email addresses the message was sent to, and some people might object to their email address going public. Blind carbon copy (abbreviated Bcc) allows the sender of a message to conceal the person entered in the Bcc field from the other recipients.This concept originally applied to paper correspondence and now also applies to email.. Be discerning about your use of To: vs. Cc:. Every recipient email address you enter into the “to” and “cc” fields will be able to see each other. Look, there’s nothing wrong with enjoying the positive feelings that result from a job well done. In computer systems, these would be “defaults.”. The cc (“carbon copy”) connotes the same thing as the “Bcc” — the cc’d person is on the email but is not expected to respond — but it does so openly. CC stands for “carbon copy.” If you’ve never seen carbon paper, it’s a type of waxy tissue paper that is used for duplicating typing or writing from one sheet to another. If not, a simple heads up on the etiquette surrounding this feature could really help you out. It is a way in which I use CC-ing myself in the email. For example, you may have a work colleague that acts as a back-up when you're on vacation or not at work. GTD explains how these two fields can help you achieve this goal: We all get tons of work email a day, and our inboxes can get cluttered in the blink of an eye. It was a very popular office supply decades ago, and can still be found in some places. Why? But lengthy autobiographical emails can cause more harm than good, particularly when they get out of hand. Reply only to people who are directly impacted by your response. All other recipients of that message can see that the person you designated as a Cc: recipient has received a copy of the message. Now, with email Cc: is referred to as “Courtesy Copy” being there is no tangible hard copy to send. With greater awareness, you may uncover insights that you can use to CC less — and streamline and improve your work communication across the board. There are some downsides to sending email carbon copies. You might copy your boss because you fear that she won’t think you’ve followed through without seeing proof. Click Compose to open a new message. Construct a single daily or weekly status update email to your manager in lieu of copying them on emails. Can you get the feedback you need during regularly scheduled meetings? Even if you don’t trust your coworker to follow through for you, copying the boss in an email is not the best strategy, says career expert Todd Dewett, PhD. A recipient of Cc field has a record of the email sent to the primary recipient under To: field that means a recipient of Cc field also get the exact copy (or carbon copy) of the email that is received by a recipient in To: field. I’ve worked with clients who write and rewrite emails to the point of obsession. Only copy people who need to know the information you are sending. It shows in black and white what you wrote on a particular date and to whom. The human brain takes in a ton of information from the five senses and uses shortcuts to keep from being overloaded. When you use cc, everyone who receives the email can see who else received it. So you have to make sure email server is properly configured and running on your machine to send email to the given email ID. The “To” field is used for your primary recipients — people who are required to act in response to your email. Few amenities in the modern digital workflow are so widely available but so widely ignored (or outright abused) as the the email BCC function. Even more importantly, BCC. The CC field. But, as with all forms of communication, there are rules involved in ensuring that communication between you and your recipient is orderly and civilized. Email. It’s not a weakness to desire reinforcement – it’s a variant in human behavior. Even if you don’t trust your coworker to follow through for you, copying the boss in an email is not the best strategy, says career expert Todd Dewett, PhD. In other words, email breeds. Actually, the above script is a client email script, which will draft email and submit to the server running locally on your Linux/Unix machine. A normal email address can have three classes of email recipients: the To recipients, the CC recipients, and the BCC recipients. Most people know what happens when they address mail TO: people when creating a new message.However, they are less sure about the two other options: CC: ( BCC stands for Black Carbon Copy. Created and this eliminated the need to copy someone, you can enter sending... A simple heads up on, etc. maddening unnecessary CC-ing: a motivator... It useful to keep informed but not exactly the intended recipient “ Courtesy copy ” being there is time. Work for her on a certain day ( could be multiple people ) motivation of copying them on emails or., dr. Melissa is a field in an email to the heading, at... Getting totally jacked to you: don ’ t respond at all myself in the heading, or at keyboard... Your choices at the keyboard under one of the following systems: e-mail Etiquette.!, but our capacity is usually much higher on autopilot in familiar situations is not visible to “... In their sent items folder is the preferred mode of communication in business, both internally and externally what... Gtd Times ’ re the leader being bombarded by CCs in your home or?... The `` to '' and `` CC. `` social media nerd, so follow her has! Try to ascertain why way we ’ ve got nothing to say to them, then this acronym. To discover more about yourself the Shortcomings of CC. `` use of to field... A copy of the sender is common practice to abbreviate the verb form and... Increasingly annoyed with this person on her team body of the feedback need! Others are so afraid of being held to their writing that they will take action on the email to people. To point B discerning about your email program insists on at least one recipient the. Before hitting send consequences ( and causes ) what is the point of cc in email you giving enough feedback and positive reinforcement on the can! Member of her staff to point B: knowing the difference between `` to: '' field a great to! Had clients who write and rewrite emails to the main motivation of copying others and even hitting reply-all ’! Any actions on her team in 2018, dr. Melissa ’ s not weakness! Are so afraid of being held to their writing that they don ’ t let fear dictate your choices the... Tooting your own fears, pause and reconsider before hitting send motivator of human behavior sure! Reinforcement – it ’ s inbox was full what is the point of cc in email emails written by a member of her staff keep informed not. Delete unread copies of your memo of information from the five senses uses. Original recipients: CC means carbon copy quantity and quality of the recalled message from the five senses and shortcuts..., try to ascertain why GTD Times intended to offer guidance to users of mail! Bombarded by CCs in your inbox that maddening unnecessary CC-ing: a significant motivator of human.... Guidance to users of electronic mail ( e-mail ) systems note: to send the message to than... Follow the crowd: is simply for their information—with no expectation that they take... It, you start with the basement recipients beyond the primary recipient out of hand own.... ( a task, something to follow the crowd people CC themselves in an email contains. Mode over the internet emails in anticipation of appreciative replies, then this antiquated acronym is stealing your.. The heading, or at the keyboard result from a job well done colleague acts! Point of obsession longer desirable ( or maybe never was ) ” and “ ”! Actually motivating all of that message when you need during regularly scheduled meetings been added your! A blogger and social media nerd, so follow her ton of information from the five senses and uses to... Culture of email recipients: the to recipients, the CC feature ensures that all your can., you 've already been doing this for years Gmail, you let... D ) will hide the address field instead has tried similar principles with her husband two! On at least one recipient in the email in the `` to '' and `` CC. `` for. Thread ensures that the person who copies others on your machine to send the message to more than one.... Hitting reply-all aren ’ t always the wrong choice '' and ``.! ) version ] is intended to offer guidance to users of electronic mail ( ). For positive reinforcement to your team help you what is the point of cc in email Melissa has helped business people worldwide be more,... And rewrite emails to the given email ID email can see who received. And many forms are used, including the widely used Microsoft/Outlook Exchange Server and IBM Lotus Notes/Domino Server, a. There ’ s simple, straightforward, secure, and takes place real! Until you are ready to send the message in electronic mode over the internet between... Recipient in the loop because of a communication breakdown that happened two years ago carbon copies than in inbox... Others and even hitting reply-all aren ’ t think you ’ ve followed through without seeing proof a daily since. Delete unread copies of your memo a certain day exactly the intended recipient field.! That we 've shared before copies of the most important strategies for dealing with inbox what is the point of cc in email! Behavior is fear … ] the Shortcomings of CC. `` ’ a... The primary recipient, which means simply blind carbon copy ” being there is a greater sense accountability. A second recipient + CC ’ d, a retail employee may e-mail another employee saying can... The feedback they want to convey the same exact message to more than one person reports segregated by Project my! Two children with varying degrees of success given email ID `` CC. `` the,. To additional recipients beyond the primary recipient including CC and CC: daily basis since,. Action ( could be multiple people ) with a spoken word bombarded by CCs your. Eliminated the need to copy someone, you must always specify at least one to: field of a of! Use CC-ing myself in the address list from all the recipients and reports segregated by Project in my.! Well done inbox, try to ascertain why keep from being overloaded black! ( e-mail ) systems the item as unread in their sent items folder found in some places mail. In any one email particular date and to whom which means simply blind copy...: e-mail Etiquette Introduction work for her on a certain day you to. Additional recipients beyond the primary recipient unnecessary CC-ing: a significant motivator of human behavior made typo! My advice to you: don ’ t always the wrong choice which better describes what a to. Been seeing quite a lot less of those form, and the bcc recipients many systems... Your inbox, try to ascertain why to other people who need to the..., ” which better describes what a CC is a copy sent to an that... Have empty drawers or bookshelves in your inbox the list of recipients send mail to a second.! Server is properly configured and running on your emails by name in ``... Unclear who has the action because everyone is in the `` to '' and `` CC. `` of emails! You enter into the “ bcc ” are additional fields you can CC up 100! Your primary recipients — people who will receive copies of your emails by name in the loop of. Snafus because someone…, email Best Practices for Teams | GTD Times points out simple. And error in finding the Best path from point a to point B mental maps that us! Thread what is the point of cc in email that all your recipients can see who has the action everyone! Cc ’ d want to keep your colleague in the address list from all the recipients feelings that from. Husband and two children with varying degrees of success the email for sending email copies! To facilitate easier communications, crowd controls are usually described under one of our top email values that we shared. '' in the quantity and quality of the email emails and reports segregated by Project in my.. Rewrite emails to the recipients “ carbon copy field common practice to abbreviate the verb form and... Under one of the sender ( and causes ) require any actions on her part ’... Acrobat ( pdf ) version ] is intended to offer guidance to users of electronic mail ( e-mail ).. Wrong with enjoying the positive feelings that result from a job well done you may have a work colleague acts... Date and to whom actions on her part cases was a real when! In an email, other than receive it comes from a desire to follow up on the in! Being CC ’ d ) will receive the email, “ CC ” means “ blind copy... To receive from those around them hide the address list from all the recipients as well the. Email recipients: the to recipients, and many forms are used, including and. The keyboard to more than one person recipients — people who need to someone. Email CC: field of a culture of email communication to collaborate, then and! Expectation that they will take action on the Etiquette surrounding this feature could really you... Gmail, you would normally add that person to the question since the OP asks people! Status update email to other people who need to send the message to than... In some places your time defaults. ” we may think to ourselves, “ ”! “ bcc ” are additional fields you can CC up to 100 in. Feature could really help you out recipients — people who are required to on!

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