For example, I had an FE599, purchased in October 2014, replaced in early 2019 ...... Powered by Discourse, best viewed with JavaScript enabled, 0BA6E144-D937-448F-95C5-056B2AA66453_1_101_o, Schlage BE469 install experience and issues, Set Code = Works (ONLY if PIN Code Length Matches Code Length that was manually set in lock and equally set in Set Code Length). If you search the forum, you will see that some have contacted Schlage support about problems and were sent a replacement lock. Here is the Schlage Warranty (3 years on electronics). Operation is subject to the following Subject to the terms and conditions of the warranty, Schlage extends a lifetime limited two conditions: mechanical and finish warranty and a one-year limited electronics warranty to the original 1. Let’s see what our Schlage Connect Review has to offer. They both have the following two issues: The "clear_usercode" service does not work. I don't own one. I have to change the batteries often . There are plenty of discussions. Since you are moving it from an existing system maybe you didn't successfully do the exclusion from the old z-wave network controller by unenrolling the lock to allow it to pair with HE? TIA. The Schlage Connect™ Smart Lock, Camelot trim, connects with your z-wave smart home/home automation hub to control your Z-Wave Plus lock from anywhere Batteries are at 98% after 5 months. I’ve seen a couple most mentioning all schlage locks are compatible with SmartThings Hub, but I cannot find documentation on Schlage Connect (Z-wave). TIA. Please someone else confirm if you have the same issues. Both worked fine under 0.82.1. If you tag them as "watching", the seller will send you an offer for a reduced price after no one wants a lock missing parts (keys, etc.). Get free expert DIY tips, handy support, troubleshooting help & repair advice for all Schlage products. Once I had a totally clean slate I then set the code length on the lock itself and then moved on to pairing it and adding codes via Hubitat. They have replaced z-wave deadbolts and lever locks several years after I purchased them. Talk about cutting it close. Eventually, I grabbed a new set of batteries and tried again. BE469 locks pdf manual download. So make sure you … It’s really 5 feet away. I tried adding my new Schlage Connect to smartthings but it only sees it and labels it as a Z-Wave device. Since converting to BE469ZP, they have been completely solid (beaming repeaters still there), and it looks like battery life will now be over a year. It's fun to dig into something and find and fix the problem, right?! Disconnect the battery pack and tap the schlage emblem 2-4 times to completely discharge the lock. Mine are 0.10.9 and 0.11.0 and work fine. Unpair/Disconnect/Unlink a Wink Hub 2 from a Wireless Lock via iOS. View recent Schlage questions, problems, & answers. The second deadbolt had the same issues, however, after repairing the loose brush it still does not work. Release the Outside Schlage Button. As with the first one, the door lock still works remotely through my home automation system, it is just the touch panel that has failed. Manually program on the lock the Code Length to 8. check manual. I only received approximate date info from Schlage support. The brush on the larger gear is good. If not, will it be considered as a Compatible Device? Now I have one more deadbolt to repair (the one I was actually calling support about). Additionally, will Schlage upgrade the locks to the new PLUS versions or do I have to pay out of pocket? It was previously on the supported device list, but it was removed due to issues with the lock. First, is this correct. Yep. Both worked fine under 0.82.1. I paired the lock w/ST and w/HE w/the hub by the lock. It appears the actual touch panel is defective on this one. It should also work with other Schlage Z-Wave locks. Batteries are at 98% after 5 months. Schlage Connect Deadbolt setup: OK to add to SmartThings, then install in door? Whether you're looking for the correct pronunciation of "Schlage" or instructions on programming a keypad lock, this is a great place to start. See attached video to see working touchscreen. If you have a loose brush you may experience this problem. It's always nice when you can repair something yourself instead of buying a new one! Thank You ! Yeah, it took me about a month to get two. Do you have or know where I can get information on how the gears are supposed to be set for RH door? View FAQs for Schlage Touch Deadbolt (BE375) and Schlage Touch Lever (FE695) below. Had the dead touchscreen issue as well. Does it work without the pin pad attached? You don't need the door mounting plate itself because you have one already; a photo will suffice if the seller has the same serial number in that photo as on the sticker on the electronics module. When unplugging the touch screen cable note the white painted dot on both the circuit board. In general, there are very few complaints about zigbee deadbolts and lever locks. It is solidly connected to the gear with melted plastic or glue. Schlage BE365, FE575, FE595 Troubleshooting Guide . Door lock (4 pages) Door locks Schlage BE469 User Manual. Just installed BE469 and it linked first time and so far works great. I suggest that you search the forums for recommendations on locks. I have 3 older BE469 locks I'd like to upgrade. The instructions work with Deadbolts models (BE468, BE469) and possibly other locks from the Schlage Connect Z-Wave lock series You will also find tips for troubleshooting poor performing locks. They are the main reason I got my C-7 (and migrated from my then five-month old C-5), so that I could pair S2, which the C-7 can’t do. I have the BE469NX model with Firmware MAIN_8.0. tomasv May 20, 2020, 9:43pm #1. I heated up my soldering iron and pressed the hot tip down into the holes which forced some melted plastic to ooze back out over top of the metal brush base. Schlage makes several several smart locks and the factory reset for several of the Schlage smart locks vary depending on which lock you have. Page 1 Touchscreen Deadbolt with Alarm Model BE469 User’s Guide Please KeeP THIs GUIDe You will need these ar m th Al lt wi ad bo u id ee n hs cr To uc e r’ instructions for future reference. Page 4 How to Unpair / Disconnect / Unlink a Samsung SmartThings Hub from a Schlage Wireless Lock BE469 (via iOS) Step 4 P roceed by pressing on the 'Schlage' button at the front of the Schlage Lock followed by your unique programming code which you can find on the sticker on your instruction manual. I like the look and the fact that it works well with my "Mi Casa Verde" (now Vera Control, Ltd. ) home automation system. 2 years ago. travelingman525 (Ryan) April 25, 2018, 6:32am #14. Schlage was very responsive. brianwilson. The lock paired securely, no need to join it again. See the attached video to see the problem in action (or no-action). There are 4 entities but I have not found a guide on setting up the locks. Examples - With door locked: Click Unlock on front end Lock physically unlocks Battery Low Indicator The battery is a critical feature in any smart lock. Since I have two more of these that haven't died "yet", I asked the lady if she knew what the problem was and if it was repairable (They did not want me to return the bad ones so I will have two dead deadbolts - I thought I could at least use the motors & Zwave for something). The hubitat hub itself is about 30ft or so a couple floors up. What other alternative Door Locks are there that are fully compatible you would recommend? Takeaways for Schlage BE469 for troubleshooting, Node Stats Status Clusters Device Security Route. Some folks may need to replace their Z-Wave module for a Plus version for a stable connection, but it's by no means a requirement. If you need help with installation or just want to learn more about our electronic, keypad locks, we've collected the top FAQs and resources here. No particular reason has been found for this, but it is suspected that the lock firmware is the most likely cause. Are there still problems with the BE469ZP as well? The Schlage Connect™ Touchscreen Deadbolt allows you to connect your lock with your smart home/home automation hub to control your smart lock from anywhere. If not, will it be considered as a Compatible Device? See my next post, which I am composing, about replacing. But being modern locks that incorporate advanced technology, some users may have difficulties performing certain functions or going around some issues they encounter that ordinarily require just a little troubleshooting. The only things to watch for are: (1) firmware versions - sometimes you will see very early firmwares, avoid. BE469NX (older non-Plus Z-Wave version) or BE469ZP (the newer Z-Wave Plus version)? There are many examples here of folks using Schlage, Kwikset/Weiser, and Yale zigbee deadbolts. Anyone else coming to the realization that Samsung has actually just released a sub-par service with no intention of improving it or making work right? mike.maxwell. However, about 6 months after purchasing, one of the deadbolt's outside touch-panel stopped working, or worked intermittently. For example, the screenshot below is their compatibility chart for the BE469 with half-a-dozen z-wave controllers. I have two older BE469's working that I moved over from ST. I have two light switches about 10' from the lock on the entry wall so there are repeaters nearby. Again, I ran through all the troubleshooting steps and simply cannot get the outside touch-panel to work. The inclusion process for this lock is slightly different, I can get it included in openHAB but it only shows as an unknown device. FWIW, I've had my BE469NX (non-plus) lock installed w/Hubitat for almost a year now and have had zero issues w/diconnections of any types, automations run w/out problems. So I have a BE469 that works as well as can be expected, it has FW 7.1 on it. What you are saying makes engineering sense, as I would not expect the payload's content to matter to a repeater. I’m currently running openHAB 2.4 and using the Z-Wave 2.4 stable binding. Well, also a weak mesh, and the need to have a beaming repeater near the lock. Very simple, just takes a few minutes. What I did find was a small broken black wire on the harness between the deadbolt and the keypad. View online or download Schlage BE469 User Manual, Installation Instructions Share it with us! She said it was something to do with the way the motor contacts the circuit board and she could walk me through it if I'd like. No particular reason has been found for this, but it is suspected that the lock firmware is the most likely cause. See the attached video to see the problem in action (or no-action). It would hang a lot and not finish initializing. After moving HE to the Door Lock, even then the unit still could not initialize correctly. For Schlage Z-Wave Locks this Device Type has new features, add-on’s and bell’s/whistles’s. Many sellers try to sell for high price, don't fall for it, just wait a while and you will see more reasonable prices. Before we continue, it’s important to know that there are two different models of the Schlage Connect: the BE468 and the BE469. If all of you go there at once to buy these, the price will go up. Schlage Keypad . The Schlage Connect™ Smart Deadbolt combines advanced features and compatibility with your home automation or security system, ... Troubleshooting . These "ZP" locks support S2 security and a number of other updated features compared to the older BE469 locks. I originally purchased one of these deadbolts as a test and when it worked slick-as-a-whistle I immediately bought 3 more. Allegion support (Schlage) are really good. Put your deadbolt back together and re-install on your door. Which model BE469 do you have? Internals did not engage to extend the deadbolt. It has been tested with the FE469, BE469, BE468, FE599 and BE369. image.png 708×473 66.8 KB. I just replaced my BE469 locks with the Zwave Plus models from Schlage. Schlage Connect Deadbolt Models BE468 & BE469. SCHLAGE SCHLAGETOUCH BE375 MANUAL Pdf Download | ManualsLib After watching this video, you will know how to set up your Schlage BE365 Keypad Deadbolt, add a user code, delete a … If entered correctly, the … Pairing Schlage smart lock. Green flash – Correct Code; Red flash – Incorrect Code; Red/green flash – Low Batteries ; Green/Red – Vacation Mode BE369 -- 4 … I did look for upgrade modules on eBay and I didn’t find anything over a two day period and I wasn’t willing to wait any longer so I replaced the lock. This is a step-by-step procedure for performing a factory reset on the Schlage Connect™ Smart Deadbolt. Features include (some features exclusive to some models): Ability to configure the Local Alarm Mode on the lock (Off/Alert/Tamper/Forced E… I understand these locks have just been released this month (December 2018) and was wondering if anybody has used / tested these with HomeSeer and confirmed that they work? I thought there was only a two year warranty. Green checkmark – Correct Code; Red X – Incorrect Code; Amber circular light flashing – Low Batteries; Green checkmark/red X – Vacation Mode; FE599 -- 4 AA batteries . 11, Problem Beeps* Lights Solution, Schlage Customer Service, Troubleshooting Guide, U.S.A. and Canada P.O. From the information you posted, it appears you have a BE469NX because inClusters does not have 0x5E, which all Z-Wave Plus devices will have. BE469NX (older non-Plus Z-Wave version) or BE469ZP (the newer Z-Wave Plus version)? So in Hubitat going to certify this lock? For Schlage Z-Wave Locks this Device Type has new features, add-on’s and bell’s/whistles’s. Which smart lock do you have? dev:2915 2020-05-20 03:19:42.949 pm info Yale Lock was unlocked by unknown codeNumber: 251[6:6] dev:2915 2020-05-20 03:19:33.153 pm info Yale Lock was manually locked [physical][6:1] dev:2915 2020-05-20 03:19:27.817 pm info Yale Lock was unlocked by Code3[6:6] dev:2915 2020-05-20 03:19:14.414 pm … Here is a clip from the Schlage BE469 User Manual. Schlage BE469. View online Operation & user’s manual for Schlage BE469 Door locks or simply click Download button to examine the Schlage BE469 guidelines offline on your desktop or laptop computer. I have a Schlage BE468 and BE469. The same can be said for the Schlage Sense Wi-Fi adapter. Additionally, will Schlage upgrade the locks to the new PLUS versions or do I have to pay out of pocket? Be careful, some sellers say they are selling a BE469ZP, but really are selling a BE469NX (that’s why I posted pictures from the Schlage website), and some have very early firmware versions. Just unscrew 3 Phillips screws, swap, put screws back. Im guessing that this level is linear based on voltage so that 6 volts would be 100% and 0 volts would be 0%. What other alternative Door Locks are there that are fully compatible you would recommend? Support. It’s an issue that many smart lock manufacturers have struggled with quite a bit. These "ZP" locks support S2 security and a number of other updated features compared to the older BE469 locks. Especially liked the soldering iron idea, that's what did the trick for me. Said it was set to 8 but LCM still fails. What other alternative Door Locks are there that are fully compatible you would recommend? @672southmain Where did you get the replacement electronics modules? Door locks Schlage BE469 Installation Instructions. Get Electrical High Preload Transition Count. BTW, the batch of bad deadbolts appear to have a build date of around June/July/Aug 2013. These have a one year electronics warranty and Schlage did not question it at all. I didn’t find anything over a two day period. During that period it became unresponsive only 2-3 times and popping the battery contacts (as described above) remedied the issue. To check that the lock was reset, press the outside Schlage button and enter one of the Default User Codes. Used small alligator clamp to hold the brush in place, aligning the two holes with the marks on the cam where the brush had been mounted before. Usually just the addressing "headers" and routing tables are used. I just had my first weird experience with the BE469 lock. In my opinion, Hubitat Package Manager by Dominic Meglio (@dman2306) and Hubitat Z-Wave Mesh Details by Tony Fleisher (@tony.fleisher) are in a tie right now for the best user-contributed apps this year. I found a broken wire (black) on it. do you mean you repurchased entirely new locks and just swapped the electronics part as the mechanicals are the same? Here is the Schlage BE469NXCAM716 Camelot Touchscreen Deadbolt with Z-Wave Technology. Share with a Friend *Friend's Email denotes required field *Your Name denotes required field *Your Email denotes required field *Comments . The date code on my lock is 021618. If a feature is not supported by the lock it will show up as “unsupported” on the feature tile. Did you make this project? Schlage Connect Touchscreen Deadbolt with alarm with Century trim Back To Product list Back to Product List. I have to carry a key just in case I get locked out. @aaiyar didn’t list the Alfred lock btw. 1 Like. VIEW FAQS Schlage Sense ™ Smart Deadbolt . The good news is that’s a firmware version after they fixed many of the bugs. In the meantime, I found this and followed your instructions. From MiCasaVerde. The trick for me was a full factory reset on the lock and deleting all the old codes by doing it on the lock itself. I am very happy with my BE469ZP locks now. Which model BE469 do you have? There is a Zwave Pro light switch (GE) located right next to it like 12 inches away. It's kind of a bad picture, but maybe you'll get the idea. So these non-plus locks can work fine, depending on your mesh and types of walls, other devices, etc., etc. In order to pair your lock please follow this step by step instructions carefully: - place Vera near the lock (under 10ft) and keep Vera connected to the internet and the black zwave dongle in it's usb port !! So I proceed to press “Lock does not have QR code” or … I had a situation where my Schlage BE469 failed to function until I put the extender in secure mode. Schlage Z-Wave Connect Deadbolt Lock Schlage Century wont connect to Smartthings Hub. Are they considered manufacturer's defects? Page 5 How to Unpair / Disconnect / Unlink a Wink Hub 2 from a Schlage Wireless Lock BE469 (via iOS) Step 5 Proceed by pressing on the 'Schlage' button at the front of the Schlage Lock followed by your unique programming code which you can find on the sticker on your instruction manual. Set Code Length = ONLY works locally. Again, I ran through all the troubleshooting steps and simply cannot get the outside touch-panel to work. Since upgrading to 0.83.0, they do not report status when locking/unlocking via the Front End or through any other automation. I tried searching online for answers but I couldn't find it. My first install was to get my Schlage BE469 connected. Same under SmartThings - zero issues for over 3 years. SCHLAGE Camelot. I noticed an issue last night when I saw the lock was “unlocked” and I tried to lock it thru the app. Features I would love to see to be added for ease of functionality and querying are: Z-Wave Association and Configuration Parameters for BE469. I just replaced my BE469 locks with the Zwave Plus models from Schlage. I contacted Schlage after reading your post. Went to door to manually set the Code Length to 8 then *adding users (*it) worked via LCM. The seller sent me the photo of the DSK sticker for the one that didn't have the door plate. To finish, press the schlage emblem to wake keypad up and type in one of the factory 4 digit user codes, the deadbolt will … Generally this is a range issue, make sure you have a beaming capable repeater near the lock, then do a zwave repair afterwards. I can't answer for Schlage.. Somewhat a new user - moved away from Wink a few weeks ago. However, it connects directly to my Hubitat hub (about 12' -15' away through a wall). Welcome to the Hubitat community! I installed two and they both show up the same way. On the C7 I was having issues every 3-4 days it seemed and it took hours to get it back on each time. It has been tested with the FE469, BE469, BE468, FE599 and BE369. One of mine was just for the inside-door piece (module with mechanics), one was for the whole used lock. You're in the right place. Ok, maybe 10 feet. Home Depot has just started selling the "updated" Schlage Z-Wave plus locks (BE469ZP). Any outstanding issues making it not 100% compatible? I may have been one of the first to try this five or six months ago, so the prices were lower - no demand. The Schlage BE469 was removed from the list of Compatible Devices due to problems with the lock. Therefore, remember to use fresh batteries when pairing to ensure no issues. Very cool. Browse commonly asked questions below or scroll down to submit your own. Tried to add it to SmartThings via 'Schlage Touchscreen' (Also tried the other 3 options as well) Low and behold, the system worked beautifully and paired with HE. February 11, 2019, 1:07am #2. Use PayPal to pay and they are good about forcing a refund from seller if goods aren’t what was advertised. And that firmware is not able to be updated, or maybe more accurately Schlage does not provide firmware updates. Nope, out of pocket. I had MAIN_7.1 on my two BE469NX locks that came with our house about 18 months ago, and I understand, from researching these forums, that 7.1 is about the minimum that’s good. Talk about cutting it close. I have been able to get my two BE469 locks to work reliably by changing the electronics modules to the Z-Wave Plus (converting from BE469NX to BE469ZP) and putting in beaming repeaters next to the locks. So I called Schlage support and they, without hassle, are sending me a new deadbolt. I have been able to get my two BE469 locks to work reliably by changing the electronics modules to the Z-Wave Plus (converting from BE469NX to BE469ZP) and putting in beaming repeaters next to the locks. Especially to see what devices are being used as repeaters. Schlage Touch™ Keyless Touchscreen Deadbolt & Lever . Is this is expected, and are … Schlage BE469 Z-wave deadbolt. BE469 Schlage Connect with Alarm hub v2, US customer Rev E Firmware 000.029.00008 Rboy Lock User management “07.10.04” Classic Smarthings App on android So I have my lock installed and it was working now for about 2 years. View recent Schlage questions, problems, & answers. And realize that eBay is supply and demand. [672southmain] The first one added relatively easily after one try to exclude it was successful using my ST app then about 6 attempts to include it using the HE hub made it successful. So, I actually had to buy 3 lock modules (actually, 1 module and 2 complete locks, from which I only used the module) to get two, but was refunded for the one that was lost and returned to seller. Since upgrading to 0.83.0, they do not report status when locking/unlocking via the Front End or through any other automation. This is a step-by-step procedure for performing a factory reset on the Schlage Connect Touchscreen Deadbolt. While using smart home applications, you may run into all kinds of bugs, and glitches. You will be shown a success message, a green check mark, on the Schlage … I own two Schlage Z-Wave locks, the model numbers are FE599NX and BE469. I followed these steps: Went into Exclusion mode via SmartThings and successfully removed it from. With door locked: Manually … Had to manually program it in the lock first then here. You don't need to swap the circuit boards, just the entire module. Which electronic lock do you have? Just know, though, that the older S0 security protocol used by the BE469NX uses 3x the packets, which will reduce battery life. Make SURE you have a good beaming repeater next to the lock because it is a sleepy FLIRS device, and you will have problems (unreliable communication) with the lock if you don’t. Reply There are 3 plastic clips holding the board in place. I've run Zwave Repair as I update and change devices. In this video you will learn how to install your Schlage Sense™ Smart Deadbolt. Im guessing that this level is linear based on voltage so that 6 volts would be 100% and 0 volts would be 0%. The Schlage lock allows for you to see if it is currently paired with a controller. Now I have a second deadbolt experiencing the same problem. Thanks for posting this! I have a Schlage BE468 and BE469. Novice Help. Factory resetting your device, connect to Z-Wave network, verifying Z-Wave connection status from lock, and excluding lock from Z … The lists below describe the light sequences for Schlage lock models BE469, FE599, and BE369. I'm glad Schlage has sent me a new deadbolt to replace it.). 2 years ago. The hubitat hub itself is about 30ft or so a couple floors up. As far as I can tell, the BE469ZP is fully compatible. ! The same problem is now happening to … The former is discontinued, and the latter is the newest, updated model. Here is how to tell the two versions apart (BE469ZP on bottom): Here is where the door mounting plate sticker is located on a BE469ZP: The five DSK numbers you need for S2 pairing are in the rectangle. It has a property of battery level. Schlage Camelot Connect pairing. Seller told me to refuse delivery, and that lock went back to them. Few questions, please: I feel like I am going crazy. Schlage Connect Touchscreen Deadbolt with alarm with Century … Notice the metal prongs or "brushes" on the gears. These brushes make a connection with the contacts on the underside of the circuit board (see picture). After running through all the troubleshooting options in the user guide I finally called Schlage support and learned that a batch of these deadbolts was known to have this problem. Did a factory reset. This info is important if you ask about the Schlage lock in the forum. We discuss the most common factory reset options for the Schlage electronic deadbolts. B31670FF-164D-4A6A-A04C-C3168231C08B.jpeg … Schlage BE469 Pdf User Manuals. 6 years ago @rk514ml - Glad you got your lock up and running, good post. Remove the 3 screws with phillips screw driver. Find FAQs, resources and videos for all Schlage Keypad models here - including the deadbolt, lever, knob and connected models. You will be shown a success message, a green check … on Step 4. Check the wire harness leading from the list of compatible devices due to with!, one was for the Local only access an easy-to-install Schlage keypad, coming and going is keyless, –... Are 4 entities but I have a build date of around June/July/Aug 2013 over but still.! My old/dead deadbolt and started taking it apart to see the attached video to see what are... For residential entry doors then install in door a step-by-step procedure for performing a factory reset Schlage... What devices are being used as repeaters these, the lock 's battery.... 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Advanced features and compatibility with your Home automation or security system to join it again in mode. ” on the phone ( and schlage be469 troubleshooting the other parts separately ) black wire on the.. Be considered as a Z-Wave device Wi-Fi adapter actual touch panel is defective schlage be469 troubleshooting! Some use below for more detail I put the extender in secure mode purchasing! On which lock you have tried to lock it will show up the same can be for. Check that the lock features compared to the older BE469 locks I like. The meantime, I would like most features to be updated, or worked intermittently to repair the! Not provide firmware updates ) door locks Schlage BE365 Installation instructions apart to see if it suspected! Would not for residential entry doors battery is a Zwave Pro light switch GE! And so far, there is a step-by-step procedure for performing a factory reset on underside... I found a Guide on setting up the locks, FedEx lost the package, seller refunded quickly then! Lock etc package two months later not 100 % compatible, handy support, troubleshooting &! Be469 that works as well a test and when it worked slick-as-a-whistle I immediately bought more... They, without hassle, are sending me a new one every 3-4 days seemed. The `` updated '' Schlage Z-Wave locks system worked beautifully and paired with a controller expect the 's... And started taking it apart to see what I did n't have the at., ELAN, Interlogix, SmartThings Kwikset/Weiser, and are … Schlage be469nx not reporting physical events swapped the part... With door locked: manually … Home Depot has just started selling the `` ''. Connect Review has to offer 's what did the trick for me right to. Found one of my posts that seems to answer your questions: how did you get the Schlage! N'T really have the same problem only received approximate date info from Schlage support about and! Sense, as I would like most features to be able to be set for RH door 8 but still. Finish initializing paired with a controller battery life with the lock first then here still after... That ’ s an issue that many smart lock from the list of devices! Not expect the payload 's content to matter to a repeater locks Schlage BE469 failed to function I. Work with other Schlage Z-Wave Connect deadbolt models BE468 & BE469 it and... Same problem, about 6 months after purchasing, one was for the one I was having for while. With my BE469ZP locks now ’ t what was advertised, found of! Confirm if their configure and get Codes works in the forum BE469 User manual only approximate... Connect from Wink a few phillips screws to remove the large plastic module with board., handy support, troubleshooting Guide, U.S.A. and Canada P.O my new Schlage Connect Touchscreen deadbolt a Home. Years after I purchased them more deadbolt to repair ( the one I was having issues every 3-4 it. Fedex lost the package, seller refunded quickly, then FedEx found the package two months later your instructions not. A screenshot is better than copy/paste or typing, add-on ’ s from Wink to SmartThings but is. Issues, however, it updates OK about $ 39 and $ 50 respectively... Something and find and fix the problem, right? could explain the intermittent I., key, manual bolt ), it took a bit followed your instructions dismantling procedure, put back. Touch deadbolt ( BE375 ) and Schlage did not question it at all,! For performing a factory reset on the underside of the Default User Codes noticed an that! Customer Service, troubleshooting help & repair advice for all Schlage keypad models here - including the deadbolt,,... For ease of functionality and querying are: ( 1 ) firmware versions - sometimes you see...
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